PubFollowBizService.java
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package cn.fw.valhalla.service.bus.pub;
import cn.fw.common.constant.CommonConstant;
import cn.fw.valhalla.common.utils.StringUtils;
import cn.fw.valhalla.common.utils.ThreadPoolUtil;
import cn.fw.valhalla.domain.db.customer.Customer;
import cn.fw.valhalla.domain.db.customer.CustomerBaseInfo;
import cn.fw.valhalla.domain.db.follow.ClueTask;
import cn.fw.valhalla.domain.db.pool.PublicPool;
import cn.fw.valhalla.domain.db.pub.PubCluePool;
import cn.fw.valhalla.domain.enums.*;
import cn.fw.valhalla.domain.vo.pool.PubPoolSimpleVO;
import cn.fw.valhalla.rpc.oop.OopService;
import cn.fw.valhalla.rpc.oop.dto.ShopDTO;
import cn.fw.valhalla.service.bus.follow.strategy.impl.PubFollowStrategy;
import cn.fw.valhalla.service.data.*;
import com.baomidou.mybatisplus.core.toolkit.Wrappers;
import lombok.AccessLevel;
import lombok.Getter;
import lombok.extern.slf4j.Slf4j;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.beans.factory.annotation.Value;
import org.springframework.data.redis.core.BoundSetOperations;
import org.springframework.data.redis.core.StringRedisTemplate;
import org.springframework.stereotype.Service;
import org.springframework.transaction.annotation.Transactional;
import org.springframework.util.CollectionUtils;
import java.time.LocalDateTime;
import java.util.ArrayList;
import java.util.List;
import java.util.Objects;
import java.util.Optional;
import java.util.concurrent.CompletableFuture;
import java.util.stream.Collectors;
import static cn.fw.common.businessvalidator.Validator.BV;
/**
* 公共池跟进处理
*
* @author : kurisu
* @version : 1.0
* @className : PubFollowBizService
* @description : 公共池跟进处理
* @date : 2023-03-17 17:23
*/
@Slf4j
@Service
public class PubFollowBizService {
private final PubCluePoolService pubCluePoolService;
private final PublicPoolService publicPoolService;
private final StammkundePoolService stammkundePoolService;
private final CustomerService customerService;
private final CustomerBaseInfoService customerBaseInfoService;
private final ClueTaskService clueTaskService;
private final StringRedisTemplate stringRedisTemplate;
private final OopService oopService;
private final PubFollowStrategy pubFollowStrategy;
@Value("${follow.todo.PubFollowCode}")
@Getter(AccessLevel.PRIVATE)
private String pubFollowCode;
@Value("${spring.cache.custom.global-prefix}:role-change-need-close:clue")
@Getter(AccessLevel.PRIVATE)
private String roleChangeNeedCloseClueKey;
@Autowired
public PubFollowBizService(final PubCluePoolService pubCluePoolService,
final PublicPoolService publicPoolService,
final StammkundePoolService stammkundePoolService,
final CustomerService customerService,
final CustomerBaseInfoService customerBaseInfoService,
final ClueTaskService clueTaskService,
final StringRedisTemplate stringRedisTemplate,
final OopService oopService,
final PubFollowStrategy pubFollowStrategy) {
this.pubCluePoolService = pubCluePoolService;
this.publicPoolService = publicPoolService;
this.stammkundePoolService = stammkundePoolService;
this.customerService = customerService;
this.customerBaseInfoService = customerBaseInfoService;
this.clueTaskService = clueTaskService;
this.stringRedisTemplate = stringRedisTemplate;
this.oopService = oopService;
this.pubFollowStrategy = pubFollowStrategy;
}
/**
* 人员角色变动或缓存需要战败的vin
*
* @param userId
* @param shopId
*/
public void onRoleChange(Long userId, Long shopId) {
List<PubCluePool> list = pubCluePoolService.list(Wrappers.<PubCluePool>lambdaQuery()
.eq(PubCluePool::getAdviserId, userId)
.eq(PubCluePool::getState, PublicClueStateEnum.ONGOING)
);
if (CollectionUtils.isEmpty(list)) {
return;
}
BoundSetOperations<String, String> setOps = stringRedisTemplate.boundSetOps(getRoleChangeNeedCloseClueKey());
for (PubCluePool pool : list) {
setOps.add(String.valueOf(pool.getId()));
}
}
/**
* 开始线索
*
* @param pool
*/
@Transactional(rollbackFor = Exception.class)
public void startClue(PubCluePool pool) {
pubFollowStrategy.startClue(pool);
pool.setBegun(Boolean.TRUE);
pubCluePoolService.updateById(pool);
}
/**
* 关闭线索
*
* @param str
*/
@Transactional(rollbackFor = Exception.class)
public void closeClue(String str) {
String[] dataArr = str.split(CommonConstant.Symbol.AT);
if (dataArr.length < 4) {
log.info("关闭公共池线索失败：{}", str);
return;
}
String vin = dataArr[0];
Long adviserId = Long.parseLong(dataArr[1]);
Long groupId = Long.parseLong(dataArr[2]);
Long shopId = Long.parseLong(dataArr[3]);
PubCluePool pool = pubCluePoolService.getOne(Wrappers.<PubCluePool>lambdaQuery()
.eq(PubCluePool::getVin, vin)
.eq(PubCluePool::getGroupId, groupId)
.eq(PubCluePool::getState, PublicClueStateEnum.ONGOING)
, Boolean.FALSE
);
if (Objects.isNull(pool)) {
return;
}
if (pool.getAdviserId().equals(adviserId)) {
pubFollowStrategy.clueConvertSuccess(pool);
return;
}
pubFollowStrategy.clueConvertFailed(pool, adviserId, shopId);
}
/**
* 查询最近分配的20条线索
*
* @param userId
* @param groupId
* @return
*/
public List<PubPoolSimpleVO> log(Long userId, Long groupId) {
List<PubCluePool> list = pubCluePoolService.list(Wrappers.<PubCluePool>lambdaQuery()
.eq(PubCluePool::getAdviserId, userId)
.eq(PubCluePool::getGroupId, groupId)
.orderByDesc(PubCluePool::getStartTime)
.last(" limit 20")
);
if (CollectionUtils.isEmpty(list)) {
return new ArrayList<>();
}
List<PubPoolSimpleVO> simpleList = list.stream()
.map(PubPoolSimpleVO::with)
.collect(Collectors.toList());
CompletableFuture<Void>[] futureArr = simpleList.stream()
.map(pool -> CompletableFuture.runAsync(() -> {
Customer customer = customerService.queryByFrameNo(pool.getVin(), pool.getGroupId());
if (Objects.nonNull(customer)) {
pool.setPlateNo(customer.getPlateNo());
String brandName = StringUtils.isEmpty(customer.getBrandName()) ? "" : customer.getBrandName() + " ";
String seriesName = StringUtils.isEmpty(customer.getSeriesName()) ? "" : customer.getSeriesName() + " ";
String specName = StringUtils.isEmpty(customer.getSpecName()) ? "" : customer.getSpecName();
String carName = String.format("%s%s%s", brandName, seriesName, specName);
pool.setCarName(carName);
}
}, ThreadPoolUtil.getInstance().getExecutor())).<CompletableFuture<Void>>toArray(CompletableFuture[]::new);
try {
CompletableFuture.allOf(futureArr).get();
} catch (Exception e) {
log.error("数据查询失败", e);
}
return simpleList;
}
/**
* 角色变动结束线索
*
* @param id
*/
@Transactional(rollbackFor = Exception.class)
public void roleChangeDefeatClue(String id) {
PubCluePool pool = pubCluePoolService.getById(Long.valueOf(id));
if (Objects.isNull(pool)) {
return;
}
Customer customer = customerService.queryByFrameNo(pool.getVin(), pool.getGroupId());
endClue(pool);
if (Objects.nonNull(customer)) {
customerRemoval(customer);
}
}
/**
* 结束线索
*
* @param pool
*/
@Transactional(rollbackFor = Exception.class)
public void endClue(PubCluePool pool) {
ClueTask task = clueTaskService.getOne(Wrappers.<ClueTask>lambdaQuery()
.eq(ClueTask::getClueId, pool.getId())
.eq(ClueTask::getType, FollowTypeEnum.PL)
.eq(ClueTask::getState, TaskStateEnum.ONGOING)
, Boolean.FALSE);
if (Objects.nonNull(task)) {
pubFollowStrategy.onRoleChangeCloseTask(task);
}
pool.setState(PublicClueStateEnum.DEFEAT);
pool.setCloseTime(LocalDateTime.now());
pool.setDefeatReason(TaskDefeatTypeEnum.D);
pubCluePoolService.updateById(pool);
}
/**
* 移除档案到公共池
*
* @param customer
*/
private void customerRemoval(Customer customer) {
PublicPool publicPool = createPublicPool(customer);
publicPoolService.save(publicPool);
stammkundePoolService.reject(customer.getId(), customer.getGroupId(), DefeatReasonEnum.RC);
customerService.update(Wrappers.<Customer>lambdaUpdate()
.set(Customer::getTemporary, null)
.set(Customer::getShopId, null)
.set(Customer::getAdviserId, null)
.eq(Customer::getId, customer.getId())
);
}
private PublicPool createPublicPool(Customer customer) {
final Long shopId = Optional.ofNullable(customer.getLastArrivalShop()).orElse(customer.getShopId());
ShopDTO shop = oopService.shop(shopId);
BV.notNull(shop, () -> String.format("门店[%s]信息获取失败", shopId));
String shopName = shop.getShortName();
final Long baseId = customer.getBaseId();
CustomerBaseInfo baseInfo = customerBaseInfoService.getById(baseId);
BV.notNull(baseInfo, () -> String.format("档案车主信息获取失败[%s]", baseId));
PublicPool pool = new PublicPool();
pool.setCustomerId(customer.getId());
pool.setCustomerName(baseInfo.getName());
pool.setPlateNo(customer.getPlateNo());
pool.setFrameNo(customer.getFrameNo());
pool.setBrandId(customer.getBrandId());
pool.setBrandName(customer.getBrandName());
pool.setSeriesId(customer.getSeriesId());
pool.setSeriesName(customer.getSeriesName());
pool.setSpecId(customer.getSpecId());
pool.setSpecName(customer.getSpecName());
pool.setAddress(baseInfo.getAddress());
pool.setCompany(baseInfo.getCompanyName());
pool.setType(PublicPoolTypeEnum.RC);
pool.setShopId(shopId);
pool.setShopName(shopName);
pool.setTimes(customer.getArrivalCount());
pool.setReason(PublicPoolTypeEnum.RC.getName());
pool.setGroupId(customer.getGroupId());
return pool;
}
}