ACFollowStrategy.java
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package cn.fw.valhalla.service.bus.follow.strategy.impl;
import cn.fw.common.exception.BusinessException;
import cn.fw.common.util.ValidationUtils;
import cn.fw.valhalla.common.utils.DateUtil;
import cn.fw.valhalla.common.utils.MobileUtil;
import cn.fw.valhalla.common.utils.StringUtils;
import cn.fw.valhalla.domain.db.OriginalData;
import cn.fw.valhalla.domain.db.customer.AccidentPool;
import cn.fw.valhalla.domain.db.customer.Customer;
import cn.fw.valhalla.domain.db.follow.FollowRecord;
import cn.fw.valhalla.domain.db.follow.FollowRecordLog;
import cn.fw.valhalla.domain.db.follow.FollowTask;
import cn.fw.valhalla.domain.db.pool.CustomerCluePool;
import cn.fw.valhalla.domain.dto.CustomerDetailDto;
import cn.fw.valhalla.domain.dto.FollowAttachmentDTO;
import cn.fw.valhalla.domain.enums.*;
import cn.fw.valhalla.domain.vo.follow.*;
import cn.fw.valhalla.domain.vo.setting.SettingVO;
import cn.fw.valhalla.rpc.angel.dto.InsuranceDTO;
import cn.fw.valhalla.rpc.erp.dto.BackLogItemDTO;
import cn.fw.valhalla.rpc.erp.dto.UserInfoDTO;
import cn.fw.valhalla.rpc.oop.dto.ShopDTO;
import cn.fw.valhalla.service.bus.follow.strategy.AbstractFollowStrategy;
import cn.fw.valhalla.service.data.AccidentPoolService;
import cn.fw.valhalla.service.event.CancelApproveEvent;
import com.baomidou.mybatisplus.core.toolkit.Wrappers;
import lombok.extern.slf4j.Slf4j;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.stereotype.Component;
import org.springframework.transaction.annotation.Transactional;
import org.springframework.util.CollectionUtils;
import java.time.LocalDateTime;
import java.util.*;
import static cn.fw.common.businessvalidator.Validator.BV;
import static cn.fw.valhalla.common.utils.DateUtil.date2LocalDateTime;
import static cn.fw.valhalla.common.utils.StringUtils.getStrWithDefault;
/**
* @author : kurisu
* @className : ACFollowStrategy
* @description : 事故车策略
* @date: 2020-08-17 10:48
*/
@Slf4j
@Component
public class ACFollowStrategy extends AbstractFollowStrategy {
private final AccidentPoolService accidentPoolService;
@Autowired
public ACFollowStrategy(final AccidentPoolService accidentPoolService) {
this.accidentPoolService = accidentPoolService;
}
@Override
public FollowTypeEnum getFollowType() {
return FollowTypeEnum.AC;
}
@Override
public List<FollowTodoListVO> getList(Integer startIndex, Integer pageSize, Long userId) {
List<FollowRecord> list = list(startIndex, pageSize, userId, getFollowType());
if (CollectionUtils.isEmpty(list)) {
return new ArrayList<>();
}
List<FollowTodoListVO> voList = new ArrayList<>();
for (FollowRecord followRecord : list) {
ACTodoListVO vo = new ACTodoListVO();
vo.setId(followRecord.getId());
vo.setTaskId(followRecord.getTaskId());
vo.setCustomerId(followRecord.getCustomerId());
vo.setDeadline(followRecord.getDeadline());
AccidentPool accidentPool = accidentPoolService.getById(followRecord.getCustomerId());
if (Objects.nonNull(accidentPool)) {
vo.setName(accidentPool.getName());
vo.setInsComName(accidentPool.getInsurerName());
vo.setPlateNo(accidentPool.getPlateNo());
}
voList.add(vo);
}
return voList;
}
@Override
public FollowDetailVO getDetail(Long id) {
FollowRecord followRecord = followRecordService.getById(id);
BV.notNull(followRecord, "跟进记录不存在");
int count = followRecordLogService.count(Wrappers.<FollowRecordLog>lambdaQuery()
.eq(FollowRecordLog::getRecordId, followRecord.getId())
.eq(FollowRecordLog::getAttType, AttTypeEnum.SMART_PHONE)
);
ACDetailVO vo = assemble(followRecord.getCustomerId());
vo.setId(followRecord.getId());
vo.setTaskId(followRecord.getTaskId());
vo.setHadCall(count > 0 || !ValidationUtils.checkMobile(vo.getReportMobile()));
vo.setDeadline(Objects.isNull(followRecord.getLimitTime()) ? followRecord.getDeadline() : followRecord.getLimitTime());
return vo;
}
@Override
public List<FollowRecordVO> getRecordList(Long taskId) {
return super.getRecordList(taskId);
}
@Override
public void completeRecordAndEnd(FollowRecord record) {
final Date followTime = DateUtil.localDateTime2Date(LocalDateTime.now());
BackLogItemDTO dto = new BackLogItemDTO(record.getUserId(), getItemCode(record.getType()), String.valueOf(record.getId()), followTime, record.getShopId());
if (Boolean.FALSE.equals(record.getOutTime()) && Objects.isNull(record.getFollowTime())) {
record.setFollowTime(followTime);
followRecordService.updateById(record);
todoRpcService.complete(dto);
return;
}
if (record.getLimitTime().after(followTime)) {
todoRpcService.cancel(dto);
}
}
@Override
public void uploadAtt(FollowAttachmentDTO dto, Long userId) {
FollowRecord record = followRecordService.getById(dto.getRecordId());
if (Objects.isNull(record)) {
return;
}
BV.isTrue(record.getUserId().equals(userId), () -> "无法跟进非本人待办任务");
FollowRecordLog recordLog = new FollowRecordLog();
recordLog.setId(dto.getId());
recordLog.setAttachments(dto.getAttachments());
recordLog.setAttType(dto.getAttTypeEnum());
recordLog.setFeedbackType(dto.getFeedbackTypeEnum());
recordLog.setDescribes(dto.getDescribes());
recordLog.setRecordId(dto.getRecordId());
if (Objects.isNull(dto.getId())) {
recordLog.setUploadTime(new Date());
}
followRecordLogService.save(recordLog);
feedbackTask(record.getTaskId(), dto.getFeedbackTypeEnum());
if (Boolean.FALSE.equals(record.getOutTime()) && Objects.isNull(record.getFollowTime())) {
record.setFollowTime(DateUtil.localDateTime2Date(LocalDateTime.now()));
BackLogItemDTO backLogItemDTO = new BackLogItemDTO(record.getUserId(), getItemCode(record.getType()),
String.valueOf(record.getId()), DateUtil.localDateTime2Date(LocalDateTime.now()), record.getShopId());
todoRpcService.complete(backLogItemDTO);
followRecordService.updateById(record);
}
}
@Override
@Transactional(rollbackFor = Exception.class)
public void cancelFollowTask(Long customerId, Date time, Long groupId) {
//事故车进站取消的情况暂时不考虑
}
@Override
public void settingChanged(List<SettingVO> setting, Long groupId) {
//更改设置不影响事故车跟进
}
@Override
public boolean origin2task(OriginalData originalData) {
finishClue(originalData);
return true;
}
@Override
public void updateTask(Long customerId) {
//事故车无二次跟进
}
@Override
@Transactional(rollbackFor = Exception.class)
public void overdueProcessing(FollowRecord record) {
followRecordService.overdue(record.getId());
}
@Override
public FollowDetailVO followPoolDetail(FollowTask task) {
ACDetailVO vo = assemble(task.getCustomerId());
vo.setTaskId(task.getId());
return vo;
}
@Override
@Transactional(rollbackFor = Exception.class)
public void closeTask(FollowTask task) throws BusinessException {
task.setState(TaskStateEnum.DEFEAT);
task.setCloseTime(new Date());
task.setReason(TaskDefeatTypeEnum.C);
followTaskService.updateById(task);
customerBizService.abandon(task, false);
CancelApproveEvent event = new CancelApproveEvent(task.getId(), ApproveTypeEnum.FOLLOW_DEFEAT);
eventPublisher.publishEvent(event);
}
/**
* 处理线索
*
* @param originalData
* @return 完成的线索id
*/
@Transactional(rollbackFor = Exception.class)
public void finishClue(OriginalData originalData) {
final String plateNo = originalData.getPlateNo();
if (StringUtils.isEmpty(plateNo)) {
return;
}
CustomerCluePool cluePool = customerCluePoolService.queryByPlateNo(plateNo, originalData.getGroupId(), getFollowType());
if (Objects.isNull(cluePool) || !ClueStatusEnum.ONGOING.equals(cluePool.getClueStatus())) {
return;
}
if (date2LocalDateTime(cluePool.getDeadline()).isAfter(date2LocalDateTime(originalData.getGenerateTime()))) {
cluePool.setFinishShopId(cluePool.getOriginalShopId());
cluePool.setFinishShopName(cluePool.getOriginalShopName());
cluePool.setFinishUserId(cluePool.getOriginalUserId());
cluePool.setFinishUserName(cluePool.getOriginalUserName());
cluePool.setCloseTime(originalData.getGenerateTime());
cluePool.setClueStatus(ClueStatusEnum.COMPLETE);
customerCluePoolService.updateById(cluePool);
completeTask(cluePool, originalData);
}
}
/**
* 完成生成的跟进待办
*
* @param taskId
*/
@Override
@Transactional(rollbackFor = Exception.class)
protected void completeTodo(Long taskId) {
followRecordService.remove(Wrappers.<FollowRecord>lambdaQuery()
.eq(FollowRecord::getTaskId, taskId)
.eq(FollowRecord::getOutTime, Boolean.FALSE)
.eq(FollowRecord::getAddTodo, Boolean.FALSE)
.isNull(FollowRecord::getFollowTime)
.ge(FollowRecord::getDeadline, new Date())
);
List<FollowRecord> list = Optional.ofNullable(followRecordService.list(Wrappers.<FollowRecord>lambdaQuery()
.eq(FollowRecord::getTaskId, taskId)
.eq(FollowRecord::getType, getFollowType())
.eq(FollowRecord::getAddTodo, Boolean.TRUE)
.ge(FollowRecord::getLimitTime, new Date())
)).orElse(new ArrayList<>());
if (CollectionUtils.isEmpty(list)) {
return;
}
for (FollowRecord record : list) {
BackLogItemDTO dto = new BackLogItemDTO(record.getUserId(), getItemCode(record.getType()), String.valueOf(record.getId()), record.getPlanTime(), record.getShopId());
todoRpcService.complete(dto);
record.setFollowTime(new Date());
record.setOutTime(Boolean.FALSE);
}
followRecordService.updateBatchById(list);
}
/**
* 处理进行中的跟进任务
*
* @param cluePool
* @return
*/
@Transactional(rollbackFor = Exception.class)
public void completeTask(CustomerCluePool cluePool, OriginalData originalData) {
FollowTask task = followTaskService.queryOngoingTaskByClueId(cluePool.getId());
if (Objects.isNull(task)) {
return;
}
task.setState(TaskStateEnum.COMPLETE);
task.setFinishUser(cluePool.getFinishUserId());
task.setFinishUserName(cluePool.getFinishUserName());
task.setFinishShop(cluePool.getFinishShopId());
task.setCloseTime(cluePool.getCloseTime());
UserInfoDTO user = userService.user(originalData.getUserId());
if (Objects.nonNull(user)) {
task.setReceptionUserId(originalData.getUserId());
task.setReceptionUserName(user.getUserName());
}
ShopDTO shop = oopService.shop(originalData.getShopId());
if (Objects.nonNull(shop)) {
task.setReceptionShopId(originalData.getShopId());
task.setReceptionShopName(shop.getShortName());
}
task.setCloseTime(cluePool.getCloseTime());
boolean succeed = followTaskService.updateById(task);
if (succeed) {
completeTodo(task.getId());
CancelApproveEvent event = new CancelApproveEvent(task.getId(), ApproveTypeEnum.FOLLOW_DEFEAT);
eventPublisher.publishEvent(event);
}
}
@Override
public ACDetailVO assemble(Long customerId) {
AccidentPool accidentPool = accidentPoolService.getById(customerId);
BV.notNull(accidentPool, "事故车信息不存在");
Customer customer = customerService.queryByPlateNo(accidentPool.getPlateNo(), accidentPool.getGroupId());
ACDetailVO vo = new ACDetailVO();
vo.setAccidentId(customerId);
vo.setName(accidentPool.getName());
vo.setMobile(accidentPool.getMobile());
vo.setRegion(MobileUtil.attribution(accidentPool.getMobile()));
vo.setRealMobile(accidentPool.getReportMobile());
vo.setReportMobile(accidentPool.getReportMobile());
vo.setAddress(accidentPool.getAddress());
vo.setShopId(accidentPool.getShopId());
vo.setShopName(accidentPool.getShopName());
vo.setSms(accidentPool.getSms());
vo.setPlateNo(accidentPool.getPlateNo());
vo.setCarModel(getStrWithDefault(accidentPool.getBrandName(), "") + " " + getStrWithDefault(accidentPool.getSeriesName(), ""));
if (Objects.nonNull(customer)) {
CustomerDetailDto customerDetailDto = customerBizService.queryById(customer.getId());
vo.setCustomerId(customer.getId());
vo.setAdviserId(customerDetailDto.getAdviserId());
vo.setAdviserName(customerDetailDto.getAdviserName());
vo.setCusLevel(customerDetailDto.getCusLevel());
vo.setArrivalCount(customerDetailDto.getArrivalCount());
vo.setVin(customerDetailDto.getFrameNo());
Optional<InsuranceDTO> insuranceDTO = queryInsuInfo(customer.getId());
insuranceDTO.ifPresent(ins -> vo.setInsComName(ins.getTciInsurerName()));
}
return vo;
}
}