RMFollowStrategy.java
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package cn.fw.valhalla.service.bus.follow.strategy.impl;
import cn.fw.valhalla.common.utils.DateUtil;
import cn.fw.valhalla.common.utils.MobileUtil;
import cn.fw.valhalla.domain.db.OriginalData;
import cn.fw.valhalla.domain.db.customer.Customer;
import cn.fw.valhalla.domain.db.follow.FollowRecord;
import cn.fw.valhalla.domain.db.follow.FollowRecordLog;
import cn.fw.valhalla.domain.db.follow.FollowTask;
import cn.fw.valhalla.domain.db.pool.CustomerCluePool;
import cn.fw.valhalla.domain.dto.CustomerDetailDto;
import cn.fw.valhalla.domain.dto.FollowAttachmentDTO;
import cn.fw.valhalla.domain.enums.AttTypeEnum;
import cn.fw.valhalla.domain.enums.ClueStatusEnum;
import cn.fw.valhalla.domain.enums.FollowTypeEnum;
import cn.fw.valhalla.domain.enums.SettingTypeEnum;
import cn.fw.valhalla.domain.vo.follow.*;
import cn.fw.valhalla.domain.vo.setting.SettingVO;
import cn.fw.valhalla.rpc.erp.dto.UserInfoDTO;
import cn.fw.valhalla.rpc.oop.dto.ShopDTO;
import cn.fw.valhalla.sdk.enums.DataTypeEnum;
import cn.fw.valhalla.sdk.param.ChangeAdviserReq;
import cn.fw.valhalla.service.bus.cust.CustomerChangeBizService;
import cn.fw.valhalla.service.bus.follow.strategy.AbstractFollowStrategy;
import cn.fw.valhalla.service.data.OriginalDataService;
import com.baomidou.mybatisplus.core.toolkit.Wrappers;
import lombok.extern.slf4j.Slf4j;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.stereotype.Component;
import org.springframework.transaction.annotation.Transactional;
import org.springframework.util.CollectionUtils;
import java.time.LocalDateTime;
import java.util.ArrayList;
import java.util.Date;
import java.util.List;
import java.util.Objects;
import static cn.fw.common.businessvalidator.Validator.BV;
/**
* @author : kurisu
* @className : RMFollowStrategy
* @description : 流失客户策略
* @date: 2020-08-17 10:48
*/
@Slf4j
@Component
public class RMFollowStrategy extends AbstractFollowStrategy {
private final OriginalDataService originalDataService;
private final CustomerChangeBizService changeBizService;
@Autowired
public RMFollowStrategy(final OriginalDataService originalDataService,
final CustomerChangeBizService changeBizService) {
this.originalDataService = originalDataService;
this.changeBizService = changeBizService;
}
@Override
public FollowTypeEnum getFollowType() {
return FollowTypeEnum.RM;
}
@Override
public List<FollowTodoListVO> getList(Integer startIndex, Integer pageSize, Long userId) {
List<FollowRecord> list = list(startIndex, pageSize, userId, getFollowType());
if (CollectionUtils.isEmpty(list)) {
return new ArrayList<>();
}
List<FollowTodoListVO> voList = new ArrayList<>();
for (FollowRecord followRecord : list) {
RMTodoListVO vo = new RMTodoListVO();
vo.setId(followRecord.getId());
vo.setTaskId(followRecord.getTaskId());
vo.setCustomerId(followRecord.getCustomerId());
vo.setDeadline(followRecord.getDeadline());
CustomerDetailDto customerDetailDto = customerBizService.queryById(followRecord.getCustomerId());
if (Objects.isNull(customerDetailDto)) {
onCustomerIsNil(followRecord);
continue;
}
vo.setName(customerDetailDto.getName());
vo.setCarImage(customerDetailDto.getCarImage());
vo.setPlateNo(customerDetailDto.getPlateNo());
vo.setLastMileage(customerDetailDto.getCurrentMileage());
OriginalData originalData = originalDataService.getOne(Wrappers.<OriginalData>lambdaQuery()
.eq(OriginalData::getCustomerId, followRecord.getCustomerId())
.eq(OriginalData::getType, DataTypeEnum.FS)
.eq(OriginalData::getGroupId, followRecord.getGroupId())
.orderByDesc(OriginalData::getGenerateTime)
.last("limit 1")
);
if (Objects.nonNull(originalData)) {
vo.setDeliveryTime(originalData.getGenerateTime());
}
voList.add(vo);
}
return voList;
}
@Override
public FollowDetailVO getDetail(Long id) {
FollowRecord followRecord = followRecordService.getById(id);
BV.notNull(followRecord, "跟进记录不存在");
FollowTask followTask = followTaskService.getById(followRecord.getTaskId());
BV.notNull(followTask, "跟进信息不存在");
RMDetailVO vo = assemble(followRecord.getCustomerId());
int count = followRecordLogService.count(Wrappers.<FollowRecordLog>lambdaQuery()
.eq(FollowRecordLog::getAttType, AttTypeEnum.SMART_PHONE)
.eq(FollowRecordLog::getTaskId, followRecord.getTaskId())
);
vo.setHadCall(count > 0);
vo.setId(followRecord.getId());
vo.setTaskId(followRecord.getTaskId());
vo.setDeadline(followRecord.getDeadline());
queryTimes(followTask.getClueId(), vo);
return vo;
}
@Override
public List<FollowRecordVO> getRecordList(Long taskId) {
return super.getRecordList(taskId);
}
@Override
public void uploadAtt(FollowAttachmentDTO dto, Long userId) {
super.uploadAtt(dto, userId);
}
@Override
@Transactional(rollbackFor = Exception.class)
public void cancelFollowTask(Long customerId, Date time, Long groupId) {
CustomerCluePool cluePool = customerCluePoolService.queryByRefererId(customerId, groupId, getFollowType());
if (Objects.isNull(cluePool)) {
return;
}
if (ClueStatusEnum.WAITING.equals(cluePool.getClueStatus())) {
customerCluePoolService.removeById(cluePool.getId());
followNoticeRecordService.removeByClueId(cluePool.getId());
}
if (ClueStatusEnum.ONGOING.equals(cluePool.getClueStatus())) {
customerCluePoolService.removeById(cluePool.getId());
followNoticeRecordService.removeByClueId(cluePool.getId());
cancelFollowTodo(cluePool.getRefererId(), getFollowType());
}
//暂不考虑退单回滚的情况
}
@Override
@Transactional(rollbackFor = Exception.class)
public void settingChanged(List<SettingVO> setting, Long groupId) {
List<CustomerCluePool> poolList = customerCluePoolService.list(Wrappers.<CustomerCluePool>lambdaQuery()
.eq(CustomerCluePool::getClueType, getFollowType())
.eq(CustomerCluePool::getGroupId, groupId)
.eq(CustomerCluePool::getClueStatus, ClueStatusEnum.WAITING)
);
if (CollectionUtils.isEmpty(poolList)) {
return;
}
updateClue(poolList, setting);
SettingVO noticeSetting = setting.stream().filter(r -> SettingTypeEnum.FIRST_NOTICE_TIME.getValue().equals(r.getType())).findFirst().orElse(new SettingVO());
updateNoticeRecord(poolList, noticeSetting);
}
@Override
@Transactional(rollbackFor = Exception.class)
public boolean origin2task(OriginalData originalData) throws Exception {
Customer customer = customerService.queryById(originalData.getCustomerId());
BV.notNull(customer, () -> "档案不存在");
CustomerCluePool cluePool = customerCluePoolService.queryByRefererId(customer.getId(), customer.getGroupId(), getFollowType());
completeClue(cluePool, originalData);
boolean bool = Objects.isNull(customer.getAdviserId()) || Objects.isNull(customer.getShopId());
if (Objects.nonNull(originalData.getShopId()) && Objects.nonNull(originalData.getUserId()) && bool) {
ChangeAdviserReq req = new ChangeAdviserReq();
req.setAdviserId(originalData.getUserId());
req.setCusId(customer.getId());
if (changeBizService.changeAdviser(req)) {
customer.setAdviserId(originalData.getUserId());
customer.setShopId(originalData.getShopId());
bool = false;
}
}
BV.isFalse(bool, () -> "档案信息不完整");
CustomerCluePool clue = createClueInfo(originalData, getFollowType(), customer);
customerCluePoolService.save(clue);
createFirstNotice(clue, originalData.getGenerateTime());
return true;
}
@Override
@Transactional(rollbackFor = Exception.class)
public void overdueProcessing(FollowRecord record) {
super.overdueProcessing(record);
}
@Override
public FollowDetailVO followPoolDetail(FollowTask task) {
RMDetailVO vo = assemble(task.getCustomerId());
vo.setTaskId(task.getId());
queryTimes(task.getClueId(), vo);
return vo;
}
@Override
@Transactional(rollbackFor = Exception.class)
public void updateTask(Long customerId) {
Customer customer = customerService.queryById(customerId);
if (Objects.isNull(customer) || Objects.isNull(customer.getAdviserId()) || Objects.isNull(customer.getShopId())) {
return;
}
CustomerCluePool cluePool = customerCluePoolService.queryByRefererId(customerId, customer.getGroupId(), getFollowType());
super.renewalTask(customer, cluePool);
}
@Override
@Transactional(rollbackFor = Exception.class)
protected void completeClue(CustomerCluePool cluePool, OriginalData originalData) {
if (Objects.isNull(cluePool)) {
return;
}
if (ClueStatusEnum.COMPLETE.equals(cluePool.getClueStatus()) || ClueStatusEnum.FAILURE.equals(cluePool.getClueStatus())) {
return;
}
if (ClueStatusEnum.WAITING.equals(cluePool.getClueStatus())) {
customerCluePoolService.removeById(cluePool.getId());
return;
}
LocalDateTime deadline = DateUtil.date2LocalDateTime(cluePool.getDeadline());
if (deadline.isAfter(DateUtil.date2LocalDateTime(originalData.getGenerateTime()))) {
cluePool.setFinishShopId(originalData.getShopId());
cluePool.setFinishUserId(originalData.getUserId());
UserInfoDTO user = userService.user(originalData.getUserId());
if (Objects.nonNull(user)) {
cluePool.setFinishUserName(user.getUserName());
}
ShopDTO shop = oopService.shop(originalData.getShopId());
if (Objects.nonNull(shop)) {
cluePool.setFinishShopName(shop.getShortName());
}
cluePool.setCloseTime(originalData.getGenerateTime());
cluePool.setClueStatus(ClueStatusEnum.COMPLETE);
customerCluePoolService.updateById(cluePool);
completeTask(cluePool);
}
}
@Override
public RMDetailVO assemble(Long customerId) {
CustomerDetailDto customerDetailDto = customerBizService.queryById(customerId);
RMDetailVO vo = new RMDetailVO();
vo.setCustomerId(customerId);
vo.setName(customerDetailDto.getName());
vo.setMobile(customerDetailDto.getMobile());
vo.setRegion(MobileUtil.attribution(customerDetailDto.getMobile()));
vo.setRealMobile(customerDetailDto.getMobile());
vo.setPlateNo(customerDetailDto.getPlateNo());
vo.setVin(customerDetailDto.getFrameNo());
vo.setAdviserId(customerDetailDto.getAdviserId());
vo.setAdviserName(customerDetailDto.getAdviserName());
vo.setCarModel(customerDetailDto.getBrandName() + " " + customerDetailDto.getSeriesName());
vo.setLastMileage(customerDetailDto.getCurrentMileage());
vo.setCusLevel(customerDetailDto.getCusLevel());
vo.setArrivalCount(customerDetailDto.getArrivalCount());
OriginalData originalData = originalDataService.getOne(Wrappers.<OriginalData>lambdaQuery()
.eq(OriginalData::getCustomerId, customerId)
.eq(OriginalData::getType, DataTypeEnum.FS)
.eq(OriginalData::getGroupId, customerDetailDto.getGroupId())
.orderByDesc(OriginalData::getGenerateTime)
.last("limit 1")
);
if (Objects.nonNull(originalData)) {
vo.setDeliveryTime(originalData.getGenerateTime());
}
return vo;
}
}