RMFollowStrategy.java
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package cn.fw.valhalla.service.bus.follow.strategy.impl;
import cn.fw.common.web.auth.LoginAuthBean;
import cn.fw.valhalla.common.utils.MobileUtil;
import cn.fw.valhalla.domain.db.OriginalData;
import cn.fw.valhalla.domain.db.customer.Customer;
import cn.fw.valhalla.domain.db.follow.FollowRecord;
import cn.fw.valhalla.domain.db.follow.FollowTask;
import cn.fw.valhalla.domain.dto.CustomerDetailDto;
import cn.fw.valhalla.domain.dto.FollowAttachmentDTO;
import cn.fw.valhalla.domain.enums.ApproveTypeEnum;
import cn.fw.valhalla.domain.enums.FollowTypeEnum;
import cn.fw.valhalla.domain.enums.SettingTypeEnum;
import cn.fw.valhalla.domain.enums.TaskStateEnum;
import cn.fw.valhalla.domain.vo.follow.*;
import cn.fw.valhalla.domain.vo.setting.SettingVO;
import cn.fw.valhalla.rpc.oop.dto.ShopDTO;
import cn.fw.valhalla.sdk.enums.DataTypeEnum;
import cn.fw.valhalla.service.bus.follow.strategy.AbstractFollowStrategy;
import cn.fw.valhalla.service.data.OriginalDataService;
import cn.fw.valhalla.service.event.CancelApproveEvent;
import com.baomidou.mybatisplus.core.toolkit.Wrappers;
import lombok.extern.slf4j.Slf4j;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.stereotype.Component;
import org.springframework.transaction.annotation.Transactional;
import org.springframework.util.CollectionUtils;
import java.util.ArrayList;
import java.util.Date;
import java.util.List;
import java.util.Objects;
import java.util.stream.Collectors;
import static cn.fw.common.businessvalidator.Validator.BV;
/**
* @author : kurisu
* @className : RMFollowStrategy
* @description : 流失客户策略
* @date: 2020-08-17 10:48
*/
@Slf4j
@Component
public class RMFollowStrategy extends AbstractFollowStrategy {
private final OriginalDataService originalDataService;
@Autowired
public RMFollowStrategy(final OriginalDataService originalDataService) {
this.originalDataService = originalDataService;
}
@Override
public FollowTypeEnum getFollowType() {
return FollowTypeEnum.RM;
}
@Override
public List<FollowTodoListVO> getList(Integer startIndex, Integer pageSize, Long userId) {
List<FollowRecord> list = list(startIndex, pageSize, userId, getFollowType());
if (CollectionUtils.isEmpty(list)) {
return new ArrayList<>();
}
List<FollowTodoListVO> voList = new ArrayList<>();
for (FollowRecord followRecord : list) {
RMTodoListVO vo = new RMTodoListVO();
vo.setId(followRecord.getId());
vo.setTaskId(followRecord.getTaskId());
vo.setCustomerId(followRecord.getCustomerId());
vo.setDeadline(followRecord.getDeadline());
CustomerDetailDto customerDetailDto = queryCustomerInfo(followRecord.getCustomerId());
vo.setName(customerDetailDto.getName());
vo.setCarImage(customerDetailDto.getCarImage());
vo.setPlateNo(customerDetailDto.getPlateNo());
vo.setLastMileage(customerDetailDto.getCurrentMileage());
OriginalData originalData = originalDataService.getOne(Wrappers.<OriginalData>lambdaQuery()
.eq(OriginalData::getCustomerId, followRecord.getCustomerId())
.eq(OriginalData::getType, DataTypeEnum.FS)
.eq(OriginalData::getGroupId, followRecord.getGroupId())
.orderByDesc(OriginalData::getGenerateTime)
.last("limit 1")
);
if (Objects.nonNull(originalData)) {
vo.setDeliveryTime(originalData.getGenerateTime());
}
voList.add(vo);
}
return voList;
}
@Override
public FollowDetailVO getDetail(Long id) {
FollowRecord followRecord = followRecordService.getById(id);
BV.notNull(followRecord, "跟进记录不存在");
RMDetailVO vo = assemble(followRecord.getCustomerId());
vo.setId(followRecord.getId());
vo.setTaskId(followRecord.getTaskId());
vo.setDeadline(followRecord.getDeadline());
return vo;
}
@Override
public List<FollowRecordVO> getRecordList(Long taskId) {
return super.getRecordList(taskId);
}
@Override
public void completeRecord(Long id, LoginAuthBean currentUser) {
super.completeRecord(id, currentUser);
}
@Override
public void uploadAtt(FollowAttachmentDTO dto, Long userId) {
super.uploadAtt(dto, userId);
}
@Override
@Transactional(rollbackFor = Exception.class)
public void cancelFollowTask(Long customerId, Date time, Long groupId) {
List<FollowTask> list = followTaskService.list(Wrappers.<FollowTask>lambdaQuery()
.eq(FollowTask::getCustomerId, customerId)
.eq(FollowTask::getGroupId, groupId)
.eq(FollowTask::getType, getFollowType())
.and(w -> w.ge(FollowTask::getCreateTime, time).or().ge(FollowTask::getFinishTime, time))
);
for (FollowTask followTask : list) {
if (TaskStateEnum.WAITING.equals(followTask.getState())) {
followTaskService.removeById(followTask.getId());
followNoticeRecordService.removeByTaskId(followTask.getId());
}
if (TaskStateEnum.ONGOING.equals(followTask.getState())) {
followTaskService.removeById(followTask.getId());
cancelFollowTodo(followTask.getId());
followNoticeRecordService.removeByTaskId(followTask.getId());
}
if (TaskStateEnum.END.equals(followTask.getState())) {
rollback(followTask);
}
}
}
@Override
@Transactional(rollbackFor = Exception.class)
public void settingChanged(List<SettingVO> setting, Long groupId) {
List<FollowTask> list = followTaskService.list(Wrappers.<FollowTask>lambdaQuery()
.eq(FollowTask::getState, TaskStateEnum.WAITING)
.eq(FollowTask::getType, getFollowType())
);
if (CollectionUtils.isEmpty(list)) {
return;
}
updateTask(list, setting);
SettingVO noticeSetting = setting.stream().filter(r -> SettingTypeEnum.FIRST_NOTICE_TIME.getValue().equals(r.getType())).findFirst().orElse(new SettingVO());
updateNoticeRecord(list, noticeSetting);
}
@Override
@Transactional(rollbackFor = Exception.class)
public boolean origin2task(OriginalData originalData) {
Customer customer = customerService.queryById(originalData.getCustomerId());
if (Objects.isNull(customer) || Objects.isNull(customer.getAdviserId()) || Objects.isNull(customer.getShopId())) {
return true;
}
completeTask(customer, originalData.getGenerateTime());
FollowTask task = createTask(originalData, getFollowType());
if (Objects.isNull(task)) {
return true;
}
FollowTask waitingTask = followTaskService.getOne(Wrappers.<FollowTask>lambdaQuery()
.eq(FollowTask::getType, getFollowType())
.eq(FollowTask::getState, TaskStateEnum.WAITING)
.eq(FollowTask::getCustomerId, customer.getId())
.last("limit 1")
);
if (Objects.nonNull(waitingTask)) {
followNoticeRecordService.removeByTaskId(waitingTask.getId());
task.setId(waitingTask.getId());
}
task.setOriginUser(customer.getAdviserId());
task.setOriginShop(customer.getShopId());
ShopDTO shop = oopService.shop(customer.getShopId());
if (Objects.nonNull(shop)) {
task.setDealerId(shop.getDealerId());
}
task.setFollowUser(customer.getAdviserId());
task.setFollowShop(customer.getShopId());
boolean saved = followTaskService.saveOrUpdate(task);
if (!saved) {
return true;
}
return createFirstNotice(task);
}
@Override
@Transactional(rollbackFor = Exception.class)
public Long createFirstRecord(FollowTask task) {
return super.createFirstRecord(task);
}
@Override
@Transactional(rollbackFor = Exception.class)
public void overdueProcessing(FollowRecord record) {
super.overdueProcessing(record);
}
@Override
public FollowDetailVO followPoolDetail(FollowTask task) {
RMDetailVO vo = assemble(task.getCustomerId());
vo.setTaskId(task.getId());
return vo;
}
/**
* 完成之前的跟进
*
* @param customer
* @param completeTime
*/
private void completeTask(Customer customer, Date completeTime) {
List<FollowTask> list = followTaskService.list(Wrappers.<FollowTask>lambdaQuery()
.eq(FollowTask::getType, getFollowType())
.eq(FollowTask::getState, TaskStateEnum.ONGOING)
.eq(FollowTask::getCustomerId, customer.getId())
);
if (CollectionUtils.isEmpty(list)) {
return;
}
List<FollowTask> taskList = new ArrayList<>();
for (FollowTask task : list) {
task.setFinished(Boolean.TRUE);
task.setFinishTime(completeTime);
task.setState(TaskStateEnum.END);
task.setFinishUser(customer.getAdviserId());
task.setFinishShop(customer.getShopId());
completeTodo(task.getId());
taskList.add(task);
CancelApproveEvent event = new CancelApproveEvent(task.getId(), ApproveTypeEnum.FOLLOW_DEFEAT);
eventPublisher.publishEvent(event);
}
List<Long> ids = list.stream().map(FollowTask::getId).collect(Collectors.toList());
followNoticeRecordService.removeByTaskIds(ids);
if (taskList.size() > 0) {
followTaskService.updateBatchById(taskList);
}
}
@Override
public RMDetailVO assemble(Long customerId) {
CustomerDetailDto customerDetailDto = queryCustomerInfo(customerId);
RMDetailVO vo = new RMDetailVO();
vo.setCustomerId(customerId);
vo.setName(customerDetailDto.getName());
vo.setMobile(customerDetailDto.getMobile());
vo.setRegion(MobileUtil.attribution(customerDetailDto.getMobile()));
vo.setRealMobile(customerDetailDto.getMobile());
vo.setPlateNo(customerDetailDto.getPlateNo());
vo.setVin(customerDetailDto.getFrameNo());
vo.setAdviserId(customerDetailDto.getAdviserId());
vo.setAdviserName(customerDetailDto.getAdviserName());
vo.setCarModel(customerDetailDto.getBrandName() + " " + customerDetailDto.getSeriesName());
vo.setLastMileage(customerDetailDto.getCurrentMileage());
OriginalData originalData = originalDataService.getOne(Wrappers.<OriginalData>lambdaQuery()
.eq(OriginalData::getCustomerId, customerId)
.eq(OriginalData::getType, DataTypeEnum.FS)
.eq(OriginalData::getGroupId, customerDetailDto.getGroupId())
.orderByDesc(OriginalData::getGenerateTime)
.last("limit 1")
);
if (Objects.nonNull(originalData)) {
vo.setDeliveryTime(originalData.getGenerateTime());
}
return vo;
}
}