diff --git a/fw-valhalla-service/src/main/java/cn/fw/valhalla/service/bus/CustomerRetentionRatioBizService.java b/fw-valhalla-service/src/main/java/cn/fw/valhalla/service/bus/CustomerRetentionRatioBizService.java
index cb9d320..f5edce8 100644
--- a/fw-valhalla-service/src/main/java/cn/fw/valhalla/service/bus/CustomerRetentionRatioBizService.java
+++ b/fw-valhalla-service/src/main/java/cn/fw/valhalla/service/bus/CustomerRetentionRatioBizService.java
@@ -2,12 +2,14 @@ package cn.fw.valhalla.service.bus;
 
 import cn.fw.valhalla.common.constant.RoleCode;
 import cn.fw.valhalla.common.utils.DateUtil;
+import cn.fw.valhalla.common.utils.StringUtils;
 import cn.fw.valhalla.domain.db.pool.StammkundePool;
 import cn.fw.valhalla.domain.db.report.CustomerRetentionRatio;
 import cn.fw.valhalla.domain.enums.DefeatReasonEnum;
 import cn.fw.valhalla.domain.enums.StammkundeStatusEnum;
 import cn.fw.valhalla.rpc.erp.UserService;
 import cn.fw.valhalla.rpc.erp.dto.PostUserDTO;
+import cn.fw.valhalla.rpc.erp.dto.UserInfoDTO;
 import cn.fw.valhalla.rpc.oop.OopService;
 import cn.fw.valhalla.rpc.oop.dto.ShopDTO;
 import cn.fw.valhalla.service.data.CustomerRetentionRatioService;
@@ -77,7 +79,13 @@ public class CustomerRetentionRatioBizService {
         List<PostUserDTO> userDTOS = Optional.ofNullable(userService.getUserByRole(shop.getId(), RoleCode.FWGW)).orElse(new ArrayList<>());
         Set<UserInfo> set = new HashSet<>();
         for (StammkundePool pool : pools) {
-            set.add(new UserInfo(pool.getAdviserId(), pool.getAdviserName()));
+            Long adviserId = pool.getAdviserId();
+            String adviserName = pool.getAdviserName();
+            if (StringUtils.isEmpty(adviserName)) {
+                UserInfoDTO user = userService.user(adviserId);
+                adviserName = Objects.nonNull(user) ? user.getUserName() : adviserName;
+            }
+            set.add(new UserInfo(adviserId, adviserName));
         }
         for (PostUserDTO pool : userDTOS) {
             set.add(new UserInfo(pool.getUserId(), pool.getUserName()));