CustomerChangeBizService.java
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package cn.fw.valhalla.service.bus.cust;
import cn.fw.common.exception.BusinessException;
import cn.fw.common.web.auth.LoginAuthBean;
import cn.fw.common.web.auth.PassportAuthBean;
import cn.fw.data.base.domain.common.Message;
import cn.fw.passport.sdk.api.param.WxBCodeParam;
import cn.fw.starter.redis.redis.RedisUtil;
import cn.fw.third.push.sdk.api.para.im.BusinessType;
import cn.fw.third.push.sdk.api.para.im.MessageBusinessType;
import cn.fw.third.push.sdk.api.para.im.MsgPara;
import cn.fw.valhalla.common.constant.RoleCode;
import cn.fw.valhalla.common.utils.DateUtil;
import cn.fw.valhalla.common.utils.MessageFormatUtil;
import cn.fw.valhalla.common.utils.QRCodeKit;
import cn.fw.valhalla.common.utils.StringUtils;
import cn.fw.valhalla.domain.db.customer.AffiliationRecord;
import cn.fw.valhalla.domain.db.customer.Customer;
import cn.fw.valhalla.domain.db.customer.CustomerBaseInfo;
import cn.fw.valhalla.domain.db.follow.FollowTask;
import cn.fw.valhalla.domain.db.pool.CustomerCluePool;
import cn.fw.valhalla.domain.db.pool.StammkundePool;
import cn.fw.valhalla.domain.dto.CustomerChangeDto;
import cn.fw.valhalla.domain.dto.CustomerDetailDto;
import cn.fw.valhalla.domain.enums.*;
import cn.fw.valhalla.domain.vo.customer.CustomerChangeInfoVO;
import cn.fw.valhalla.domain.vo.customer.CustomerChangeQrCodeVO;
import cn.fw.valhalla.rpc.angel.dto.InsuranceDTO;
import cn.fw.valhalla.rpc.erp.dto.PostUserDTO;
import cn.fw.valhalla.rpc.erp.dto.UserRoleDataRangeDTO;
import cn.fw.valhalla.rpc.member.MemberRpcService;
import cn.fw.valhalla.rpc.member.dto.MemberUserDTO;
import cn.fw.valhalla.rpc.oop.dto.ShopDTO;
import cn.fw.valhalla.rpc.passport.PassportService;
import cn.fw.valhalla.sdk.enums.CarUseTypeEnum;
import cn.fw.valhalla.sdk.enums.GenderEnum;
import cn.fw.valhalla.sdk.param.ChangeAdviserReq;
import cn.fw.valhalla.service.data.AffiliationRecordService;
import cn.fw.valhalla.service.data.CustomerCluePoolService;
import cn.fw.valhalla.service.data.FollowTaskService;
import cn.fw.valhalla.service.data.PublicPoolService;
import cn.fw.valhalla.service.event.CustomerDefeatedEvent;
import com.alibaba.fastjson.JSON;
import com.baomidou.mybatisplus.core.toolkit.Wrappers;
import lombok.RequiredArgsConstructor;
import lombok.extern.slf4j.Slf4j;
import org.springframework.beans.BeanUtils;
import org.springframework.context.ApplicationEventPublisher;
import org.springframework.stereotype.Service;
import org.springframework.transaction.annotation.Transactional;
import org.springframework.util.CollectionUtils;
import java.time.LocalDateTime;
import java.util.*;
import static cn.fw.common.businessvalidator.Validator.BV;
/**
* @author : kurisu
* @className : CustomerChangeBizService
* @description : 档案变更服务
* @date: 2020-08-12 11:23
*/
@Slf4j
@Service
@RequiredArgsConstructor
public class CustomerChangeBizService extends AbstractCustomerService {
public final String CUSTOMER_CHANGE_CODE = "valhalla:customer:change:key:{0}:{1}";
private final RedisUtil redisUtil;
/**
* 会员服务
*/
private final PassportService passportService;
private final MemberRpcService memberRpcService;
private final FollowTaskService followTaskService;
private final CustomerCluePoolService customerCluePoolService;
private final AffiliationRecordService affiliationRecordService;
private final PublicPoolService publicPoolService;
private final ApplicationEventPublisher eventPublisher;
/**
* 生成档案变更二维码
*
* @param user
* @param customerChangeDto
* @return
*/
public CustomerChangeQrCodeVO createQrCode(LoginAuthBean user, CustomerChangeDto customerChangeDto) {
String plateNo = customerChangeDto.getPlateNo();
String vin = customerChangeDto.getFrameNo();
ShopDTO shopDTO = queryDealId(user.getUserId(), RoleCode.FWGW);
BV.notNull(shopDTO, () -> "用户权限不正确");
if (customerChangeDto.getId() == null) {
customerChangeDto.setGroupId(shopDTO.getGroupId());
customerChangeDto.setDealerId(shopDTO.getDealerId());
customerChangeDto.setShopId(shopDTO.getId());
customerChangeDto.setAdviserId(user.getUserId());
} else {
Customer cust = customerService.queryById(customerChangeDto.getId());
customerChangeDto.setGroupId(cust.getGroupId());
customerChangeDto.setDealerId(shopDTO.getDealerId());
customerChangeDto.setShopId(cust.getShopId());
customerChangeDto.setAdviserId(cust.getAdviserId());
customerChangeDto.setModelCode(cust.getSpecCode());
}
String str = plateNo + vin + user.getUserId();
String key = MessageFormatUtil.MessageFormatTransfer(CUSTOMER_CHANGE_CODE, customerChangeDto.getShopId(), str);
try {
String customerString = JSON.toJSONString(customerChangeDto);
boolean flag = redisUtil.lock(key, 1000 * 15);
BV.isTrue(flag, "重复操作，请稍后重试");
int expires = 60 * 30;
String s = redisUtil.STRINGS.setEx(key, expires, customerString);
BV.isTrue(StringUtils.isValid(s), "操作失败，请稍后重试");
String code = createCode(key, expires, customerChangeDto.getDealerId());
return new CustomerChangeQrCodeVO(code, key);
} finally {
redisUtil.unlock(key);
}
}
/**
* 根据主键查询档案信息
*
* @param customerId
* @return
*/
public CustomerChangeInfoVO mpGetById(Long customerId) {
final CustomerChangeInfoVO detailVO = new CustomerChangeInfoVO();
Customer customer = customerService.queryById(customerId);
if (customer == null) {
return null;
}
CustomerDetailDto customerDetailDto = renderDto(customer);
BeanUtils.copyProperties(customerDetailDto, detailVO);
detailVO.setId(customer.getId());
Optional<InsuranceDTO> dtoOptional = queryInsuInfo(customerId);
dtoOptional.ifPresent(t -> {
detailVO.setInsurCompanyId(t.getInsurerId());
detailVO.setInsurCompanyName(t.getInsurerName());
detailVO.setInsurExpireDate(t.getExpiryDate());
});
return detailVO;
}
/**
* 用户维护的基础信息查询
*
* @param user
* @param key
* @return
*/
public CustomerChangeInfoVO getInfo(PassportAuthBean user, String key) {
String s = redisUtil.STRINGS.get(key);
BV.isTrue(StringUtils.isValid(s), "二维码已失效");
CustomerChangeDto dto = JSON.parseObject(s, CustomerChangeDto.class);
final CustomerChangeInfoVO vo = new CustomerChangeInfoVO();
BeanUtils.copyProperties(dto, vo);
MemberUserDTO userDto = memberRpcService.user(user.getUserId());
if (userDto != null) {
vo.setMobile(userDto.getPhone());
}
this.sendMsg(vo.getAdviserId(), false, key);
return vo;
}
/**
* 档案修改
*
* @param saveDto
* @return
*/
@Transactional(rollbackFor = Exception.class)
public Long updateOrSave(PassportAuthBean user, CustomerChangeDto saveDto) {
final String key = saveDto.getKey();
final Long adviserId = saveDto.getAdviserId();
saveDto.setMemberId(user.getUserId());
Long nid;
CustomerBaseInfo baseInfo = new CustomerBaseInfo();
BeanUtils.copyProperties(saveDto, baseInfo);
baseInfo.setId(null);
baseInfo.setGender(GenderEnum.ofValue(saveDto.getGender()));
baseInfo.setUpdateTime(new Date());
//客户主动修改信息
if (StringUtils.isEmpty(key)) {
Customer customer = customerService.queryById(saveDto.getId());
baseInfo.setId(customer.getBaseId());
customerBaseInfoService.updateById(baseInfo);
return customer.getId();
}
//车牌号有档案
if (Objects.nonNull(saveDto.getMotoId())) {
//vin有档案
if (Objects.nonNull(saveDto.getId())) {
//档案和行驶证不一致 作废旧档案 更新档案
boolean bool = saveDto.getId().equals(saveDto.getMotoId());
if (!bool) {
stammkundePoolService.reject(saveDto.getId(), saveDto.getGroupId());
customerService.forbidden(saveDto.getMotoId());
}
Customer customer = customerService.queryById(saveDto.getId());
BV.notNull(customer, "档案信息异常");
baseInfo.setId(customer.getBaseId());
customerBaseInfoService.updateById(baseInfo);
BeanUtils.copyProperties(saveDto, customer);
customer.setUseType(CarUseTypeEnum.ofValue(saveDto.getUseType()));
customer.setUpdateTime(new Date());
customer.setYn(Boolean.TRUE);
nid = this.edit(customer);
} else {
stammkundePoolService.reject(saveDto.getId(), saveDto.getGroupId());
customerService.forbidden(saveDto.getMotoId());
Customer customer = new Customer();
BeanUtils.copyProperties(saveDto, customer);
customer.setUseType(CarUseTypeEnum.ofValue(saveDto.getUseType()));
customer.setSpecCode(saveDto.getModelCode());
nid = create(customer, baseInfo);
}
} else {
//vin有档案 行驶证车主和vin档案车主一致的情况app直接替换车牌不会到这个流程
if (Objects.nonNull(saveDto.getId())) {
stammkundePoolService.reject(saveDto.getId(), saveDto.getGroupId());
customerService.forbidden(saveDto.getId());
saveDto.setId(null);
}
Customer customer = new Customer();
BeanUtils.copyProperties(saveDto, customer);
customer.setUseType(CarUseTypeEnum.ofValue(saveDto.getUseType()));
customer.setSpecCode(saveDto.getModelCode());
nid = create(customer, baseInfo);
if (Objects.nonNull(saveDto.getId())) {
changeTaskFollower(saveDto.getMotoId(), customer.getId(), customer.getGroupId());
}
}
if (StringUtils.isValid(key)) {
redisUtil.KEYS.del(key);
this.sendMsg(adviserId, true, key);
}
return nid;
}
/**
* 变更档案标签
*
* @param cusId
* @param tags
* @return
*/
@Transactional(rollbackFor = Exception.class)
public int updateTagById(Long cusId, String tags) {
Customer customer = customerService.queryById(cusId);
BV.notNull(customer, "档案信息异常");
customer.setTags(tags);
customer.setUpdateTime(new Date());
int updateCount = customerService.getBaseMapper().updateById(customer);
if (updateCount > 0) {
customerChangeHandler(customer);
}
return updateCount;
}
/**
* 更新保有客专属服务顾问
*
* @param changeAdviserReq 新的服务顾问
* @return 是否成功
*/
@Transactional(rollbackFor = Exception.class)
public Boolean changeAdviser(ChangeAdviserReq changeAdviserReq) {
Customer customer = customerService.queryById(changeAdviserReq.getCusId());
if (Objects.isNull(customer)) {
return true;
}
Long adviserId = changeAdviserReq.getAdviserId();
if (adviserId.equals(customer.getAdviserId())) {
return true;
}
List<UserRoleDataRangeDTO> dataRange = userService.getUserRoleDataRange(adviserId, RoleCode.FWGW);
if (CollectionUtils.isEmpty(dataRange) || Objects.isNull(dataRange.get(0).getRangeValue())) {
return true;
}
Long shopId = dataRange.get(0).getRangeValue();
boolean updated = customerService.update(Wrappers.<Customer>lambdaUpdate()
.set(Customer::getAdviserId, adviserId)
.set(Customer::getShopId, shopId)
.eq(Customer::getId, changeAdviserReq.getCusId()));
BV.isTrue(updated, () -> "变更档案服务顾问失败，请重试");
if (Objects.nonNull(customer.getAdviserId()) && Objects.nonNull(customer.getShopId())) {
AffiliationRecord entity = createEntity(customer, adviserId, shopId);
entity.setReason(DefeatReasonEnum.SYS.getName());
affiliationRecordService.save(entity);
StammkundePool pool = stammkundePoolService.getOne(Wrappers.<StammkundePool>lambdaQuery()
.eq(StammkundePool::getCustomerId, customer.getId())
.eq(StammkundePool::getGroupId, customer.getGroupId())
.eq(StammkundePool::getAdviserId, customer.getAdviserId())
.eq(StammkundePool::getAktiv, Boolean.TRUE)
);
if (Objects.nonNull(pool)) {
stammkundePoolService.reject(customer.getId(), customer.getGroupId());
}
}
if (Objects.isNull(customer.getAdviserId()) && Objects.isNull(customer.getShopId())) {
publicPoolService.removeByCustomerId(customer.getId(), customer.getGroupId());
create(customer, adviserId, true);
}
return updated;
}
/**
* 二次分配更换跟进人
*
* @param task
* @return
*/
@Transactional(rollbackFor = Exception.class)
public StammkundePool changeFollowUser(FollowTask task) throws BusinessException {
Customer customer = customerService.getById(task.getCustomerId());
if (Objects.isNull(customer)) {
log.info("档案信息异常，custId: [{}]", task.getCustomerId());
}
BV.notNull(customer, () -> "档案信息不存在");
List<PostUserDTO> userList = userService.getUserByRole(customer.getShopId(), RoleCode.FWGW);
BV.isNotEmpty(userList, () -> "更换跟进人员失败：没有更多服务顾问");
Collections.shuffle(userList);
PostUserDTO userDTO = userList.get(0);
boolean bool = userDTO.getId().equals(task.getFinishUser()) && userList.size() <= 1;
if (bool) {
return null;
}
if (userDTO.getId().equals(task.getFinishUser())) {
userDTO = userList.get(1);
}
customer.setAdviserId(userDTO.getUserId());
customer.setShopId(customer.getShopId());
customerService.updateById(customer);
AffiliationRecord entity = createEntity(customer, userDTO.getUserId(), customer.getShopId());
entity.setReason(DefeatReasonEnum.OVERDUE.getName());
affiliationRecordService.save(entity);
StammkundePool stammkundePool = rejectAndNew(customer, userDTO.getUserId());
stammkundePool.setSources(StammkundeSourcesEnum.REDISTRIBUTION);
stammkundePool.setPoolStatus(StammkundeStatusEnum.TWICE);
stammkundePool.setAktiv(Boolean.FALSE);
stammkundePool.setCreateTime(new Date());
stammkundePool.setGroupId(customer.getGroupId());
stammkundePoolService.save(stammkundePool);
eventPublisher.publishEvent(new CustomerDefeatedEvent(task.getClueId(), task.getCustomerId(), task.getType()));
return stammkundePool;
}
/**
* 更换跟进人
*
* @param task
* @return
*/
@Transactional(rollbackFor = Exception.class)
public PostUserDTO changeInsFollowUser(FollowTask task) throws BusinessException {
Customer customer = customerService.getById(task.getCustomerId());
if (Objects.isNull(customer)) {
log.info("档案信息异常，custId: [{}]", task.getCustomerId());
}
BV.notNull(customer, () -> "档案信息不存在");
List<PostUserDTO> userList = userService.getUserByRole(task.getFinishUser(), RoleCode.XBGJ);
BV.isNotEmpty(userList, () -> "更换跟进人员失败：没有更多续保跟进员");
Collections.shuffle(userList);
PostUserDTO userDTO = userList.get(0);
boolean bool = userDTO.getId().equals(task.getFollowUser()) && userList.size() <= 0;
if (bool) {
return null;
}
if (userDTO.getId().equals(task.getFollowUser())) {
userDTO = userList.get(1);
}
return userDTO;
}
/**
* 修改档案
*
* @param customer
* @return
*/
private Long edit(Customer customer) {
boolean updated = customerService.updateById(customer);
if (updated) {
customerChangeHandler(customer);
}
return customer.getId();
}
private String createCode(String key, int expires, Long dealerId) {
final WxBCodeParam param = new WxBCodeParam();
final Map<String, String> map = new HashMap<>(1);
map.put("customerKey", key);
param.setParam(map);
param.setPage("pgCas/CarArchives/index");
param.setExpires(expires);
param.setDealerId(dealerId);
final byte[] bytes = passportService.getWxBCode(param);
if (Objects.isNull(bytes)) {
return null;
}
return QRCodeKit.byte2Base64String(bytes);
}
/**
* 消息发送
*
* @param targetUserId
* @param done
*/
private void sendMsg(Long targetUserId, boolean done, String key) {
try {
String text = "档案变更通知";
Map<String, Object> ext = new HashMap<>(3);
ext.put("type", MessageBusinessType.CUSTOMER_CHANGE_STATUS.getMsg());
ext.put("done", done);
ext.put("key", key);
final MsgPara msgPara = MsgPara.getCustomMsg(text, "", ext,
0, targetUserId, false).setBusinessType(BusinessType.INTERNAL_NOTIFICATION).build();
final Message<Integer> msg = imSendMessage.sendMsg(msgPara);
log.info("给[{}]推送im消息结果:[{}]", targetUserId, msg.getResult());
} catch (Exception e) {
e.printStackTrace();
}
}
private void changeTaskFollower(Long motoId, Long curId, Long groupId) {
CustomerCluePool cluePool = customerCluePoolService.queryByRefererId(motoId, groupId, FollowTypeEnum.FM);
if (Objects.nonNull(cluePool)) {
boolean equals = ClueStatusEnum.ONGOING.equals(cluePool.getClueStatus()) || ClueStatusEnum.WAITING.equals(cluePool.getClueStatus());
if (equals) {
cluePool.setRefererId(curId);
customerCluePoolService.updateById(cluePool);
}
}
cluePool = customerCluePoolService.queryByRefererId(motoId, groupId, FollowTypeEnum.RM);
if (Objects.nonNull(cluePool)) {
boolean equals = ClueStatusEnum.ONGOING.equals(cluePool.getClueStatus()) || ClueStatusEnum.WAITING.equals(cluePool.getClueStatus());
if (equals) {
cluePool.setRefererId(curId);
customerCluePoolService.updateById(cluePool);
}
}
cluePool = customerCluePoolService.queryByRefererId(motoId, groupId, FollowTypeEnum.IR);
if (Objects.nonNull(cluePool)) {
boolean equals = ClueStatusEnum.ONGOING.equals(cluePool.getClueStatus()) || ClueStatusEnum.WAITING.equals(cluePool.getClueStatus());
if (equals) {
cluePool.setRefererId(curId);
customerCluePoolService.updateById(cluePool);
}
}
List<FollowTask> list = followTaskService.getListByCustomerId(motoId, null);
if (CollectionUtils.isEmpty(list)) {
return;
}
list.forEach(r -> r.setCustomerId(curId));
followTaskService.updateBatchById(list);
}
private void create(Customer customer, Long adviserId, boolean publicPool) {
StammkundePool stammkundePool = rejectAndNew(customer, adviserId);
stammkundePool.setSources(StammkundeSourcesEnum.SYSTEMATIC);
if (publicPool) {
stammkundePool.setSources(StammkundeSourcesEnum.PUBLIC_POOL);
}
stammkundePool.setPoolStatus(StammkundeStatusEnum.KUNDE);
stammkundePool.setAktiv(Boolean.TRUE);
stammkundePool.setActivationTime(new Date());
stammkundePool.setCreateTime(new Date());
stammkundePoolService.save(stammkundePool);
}
private AffiliationRecord createEntity(Customer customer, Long adviserId, Long shopId) {
AffiliationRecord record = new AffiliationRecord();
record.setCustomerId(customer.getId());
record.setType(CustomerChangeTypeEnum.DEFEAT);
record.setDefeatTime(DateUtil.localDateTime2Date(LocalDateTime.now()));
record.setOriginUserId(customer.getAdviserId());
record.setOriginShopId(customer.getShopId());
record.setCurUserId(adviserId);
record.setCurShopId(shopId);
record.setCreateTime(DateUtil.localDateTime2Date(LocalDateTime.now()));
return record;
}
}