AbstractFollowStrategy.java
32.3 KB
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package cn.fw.valhalla.service.bus.follow.strategy;
import cn.fw.oop.sdk.enums.BizTypeEnum;
import cn.fw.shirasawa.sdk.enums.BusinessTypeEnum;
import cn.fw.shirasawa.sdk.enums.DataTypeEnum;
import cn.fw.shirasawa.sdk.enums.TerminationReason;
import cn.fw.valhalla.common.utils.DateUtil;
import cn.fw.valhalla.common.utils.StringUtils;
import cn.fw.valhalla.domain.db.OriginalData;
import cn.fw.valhalla.domain.db.customer.Customer;
import cn.fw.valhalla.domain.db.customer.CustomerBaseInfo;
import cn.fw.valhalla.domain.db.follow.ClueTask;
import cn.fw.valhalla.domain.db.follow.FollowClue;
import cn.fw.valhalla.domain.db.follow.FollowNoticeRecord;
import cn.fw.valhalla.domain.db.setting.FollowSettingDetail;
import cn.fw.valhalla.domain.dto.CustomerDetailDto;
import cn.fw.valhalla.domain.enums.*;
import cn.fw.valhalla.domain.vo.setting.SettingVO;
import cn.fw.valhalla.rpc.ehr.EhrRpcService;
import cn.fw.valhalla.rpc.ehr.dto.StaffInfoDTO;
import cn.fw.valhalla.rpc.erp.UserService;
import cn.fw.valhalla.rpc.erp.dto.PostUserDTO;
import cn.fw.valhalla.rpc.member.MemberRpcService;
import cn.fw.valhalla.rpc.oop.OopService;
import cn.fw.valhalla.rpc.oop.dto.ShopDTO;
import cn.fw.valhalla.rpc.shirasawa.ShirasawaRpcService;
import cn.fw.valhalla.rpc.shirasawa.dto.ClueStopDTO;
import cn.fw.valhalla.rpc.shirasawa.dto.FollowInitDTO;
import cn.fw.valhalla.service.bus.cust.CustomerBizService;
import cn.fw.valhalla.service.bus.cust.CustomerChangeBizService;
import cn.fw.valhalla.service.bus.setting.SettingBizService;
import cn.fw.valhalla.service.data.*;
import com.baomidou.mybatisplus.core.toolkit.Wrappers;
import lombok.Getter;
import lombok.extern.slf4j.Slf4j;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.beans.factory.annotation.Value;
import org.springframework.data.redis.core.StringRedisTemplate;
import org.springframework.transaction.annotation.Transactional;
import org.springframework.util.CollectionUtils;
import java.time.Duration;
import java.time.LocalDate;
import java.time.LocalDateTime;
import java.util.*;
import java.util.stream.Collectors;
import static cn.fw.common.businessvalidator.Validator.BV;
import static cn.fw.valhalla.service.bus.setting.strategy.SettingStrategy.COMMON_BRAND_ID;
/**
* @author : kurisu
* @className : AbstractFollowStrategy
* @description : 策略抽象类
* @date: 2020-08-17 10:42
*/
@Slf4j
public abstract class AbstractFollowStrategy implements FollowStrategy {
@Autowired
protected CustomerService customerService;
@Autowired
protected CustomerBaseInfoService customerBaseInfoService;
@Autowired
protected CustomerBizService customerBizService;
@Autowired
protected UserService userService;
@Autowired
protected FollowNoticeRecordService followNoticeRecordService;
@Autowired
protected SettingBizService settingBizService;
@Autowired
protected FollowSettingDetailService followSettingDetailService;
@Autowired
protected OopService oopService;
@Autowired
protected CustomerChangeBizService customerChangeBizService;
@Autowired
protected ShirasawaRpcService shirasawaRpcService;
@Autowired
protected ClueTaskService clueTaskService;
@Autowired
protected FollowClueService followClueService;
@Autowired
protected EhrRpcService ehrRpcService;
@Autowired
protected MemberRpcService memberRpcService;
@Autowired
protected StringRedisTemplate redisTemplate;
@Value("${spring.cache.custom.global-prefix}:follow")
@Getter
private String keyPrefix;
@Value("${follow.todo.FMCode}")
@Getter
private String FMCode;
@Value("${follow.todo.RMCode}")
@Getter
private String RMCode;
@Value("${follow.todo.IRCode}")
@Getter
private String IRCode;
@Value("${follow.todo.ACCode}")
@Getter
private String ACCode;
@Value("${spring.cache.custom.global-prefix}:follow:clue:change")
@Getter
private String clueChangeKeyPrefix;
/**
* 单位转换
*
* @param unit
* @return
*/
public static int getCalendarType(SettingUnitEnum unit) {
switch (unit) {
case HOUR:
return Calendar.HOUR;
case MONTH:
return Calendar.MONTH;
case MINUTE:
return Calendar.MINUTE;
default:
return Calendar.DATE;
}
}
@Override
@Transactional(rollbackFor = Exception.class)
public void settingChanged(List<SettingVO> setting, Long groupId) {
List<FollowClue> poolList = followClueService.list(Wrappers.<FollowClue>lambdaQuery()
.eq(FollowClue::getClueType, getFollowType())
.eq(FollowClue::getGroupId, groupId)
.eq(FollowClue::getClueState, ClueStatusEnum.WAITING)
);
if (CollectionUtils.isEmpty(poolList)) {
return;
}
List<String> vinList = poolList.stream().map(FollowClue::getVin).collect(Collectors.toList());
final Long brandId = setting.get(0).getBrandId();
final Long settingId = setting.get(0).getSettingId();
if (COMMON_BRAND_ID.equals(brandId)) {
List<Long> otherBrandIdList = followSettingDetailService.listObjs(Wrappers.<FollowSettingDetail>lambdaQuery()
.select(FollowSettingDetail::getBrandId)
.eq(FollowSettingDetail::getSettingId, settingId)
.eq(FollowSettingDetail::getType, SettingTypeEnum.FIRST_TRIGGER_TIME)
.eq(FollowSettingDetail::getYn, Boolean.TRUE)
.ne(FollowSettingDetail::getBrandId, brandId),
bid -> Long.parseLong((String) bid)
);
if (!CollectionUtils.isEmpty(otherBrandIdList)) {
List<String> frameNoList = customerService.listObjs(Wrappers.<Customer>lambdaQuery()
.select(Customer::getFrameNo)
.in(Customer::getBrandId, otherBrandIdList)
.in(Customer::getFrameNo, vinList)
.eq(Customer::getGroupId, groupId),
Object::toString
);
if (!CollectionUtils.isEmpty(frameNoList)) {
Set<String> vinSet = new HashSet<>(frameNoList);
poolList = poolList.stream().filter(r -> vinSet.contains(r.getVin())).collect(Collectors.toList());
}
}
} else {
List<String> frameNoList = customerService.listObjs(Wrappers.<Customer>lambdaQuery()
.select(Customer::getFrameNo)
.eq(Customer::getBrandId, brandId)
.in(Customer::getFrameNo, vinList)
.eq(Customer::getGroupId, groupId),
Object::toString
);
if (!CollectionUtils.isEmpty(frameNoList)) {
Set<String> vinSet = new HashSet<>(frameNoList);
poolList = poolList.stream().filter(r -> vinSet.contains(r.getVin())).collect(Collectors.toList());
}
}
updateClue(poolList, setting);
SettingVO noticeSetting = setting.stream().filter(r -> SettingTypeEnum.FIRST_NOTICE_TIME.getValue().equals(r.getType())).findFirst().orElse(new SettingVO());
updateNoticeRecord(poolList, noticeSetting);
}
@Override
@Transactional(rollbackFor = Exception.class)
public void closeTask(ClueTask task) {
final Long clueId = task.getClueId();
FollowClue clue = followClueService.getById(clueId);
BV.notNull(clue, () -> "跟进线索不存在: " + clueId);
task.setCloseTime(task.getDeadline().minusSeconds(1L));
task.setState(TaskStateEnum.DEFEAT);
task.setReason(TaskDefeatTypeEnum.C);
boolean rpcSucess = rpcStopTask(task);
if (!rpcSucess) {
log.info("跟进系统终止任务失败");
}
task.setRpcSuccess(rpcSucess);
clueTaskService.updateById(task);
if (Objects.nonNull(clue)) {
clue.setCloseTime(task.getCloseTime());
clue.setClueState(ClueStatusEnum.FAILURE);
followClueService.updateById(clue);
redisTemplate.opsForSet().add(generateStopKey(), String.valueOf(task.getId()));
customerBizService.taskEndAbandon(task, clue);
}
}
/**
* [角色变动]结束任务
*
* @param task
*/
@Override
@Transactional(rollbackFor = Exception.class)
public void onRoleChangeCloseTask(ClueTask task) {
Long clueId = task.getClueId();
FollowClue clue = followClueService.getById(clueId);
task.setState(TaskStateEnum.DEFEAT);
task.setCloseTime(LocalDateTime.now());
task.setReason(TaskDefeatTypeEnum.D);
if (Objects.isNull(clue)) {
boolean rpcSucess = rpcStopTask(task);
if (!rpcSucess) {
log.info("跟进系统终止任务失败");
}
task.setRpcSuccess(rpcSucess);
clueTaskService.updateById(task);
} else {
String vin = clue.getVin();
Long adviserId = null;
Customer customer = customerService.queryByFrameNo(vin, task.getGroupId());
if (Objects.nonNull(customer)) {
adviserId = customer.getAdviserId();
}
if (task.getFollowUser().equals(adviserId)) {
return;
}
if (Objects.isNull(adviserId)) {
boolean rpcSuccess = rpcStopTask(task);
if (!rpcSuccess) {
log.info("跟进系统终止任务失败");
}
task.setRpcSuccess(rpcSuccess);
clueTaskService.updateById(task);
clue.setCloseTime(task.getCloseTime());
clue.setClueState(ClueStatusEnum.FAILURE);
followClueService.updateById(clue);
redisTemplate.opsForSet().add(generateStopKey(), String.valueOf(task.getId()));
} else {
task.setRpcSuccess(true);
clueTaskService.updateById(task);
createSecondaryTask(clue, adviserId);
}
}
}
@Override
@Transactional(rollbackFor = Exception.class)
public void forceStopClue(FollowClue clue, boolean fromTask) {
clue.setClueState(ClueStatusEnum.FAILURE);
clue.setCloseTime(LocalDateTime.now());
followClueService.updateById(clue);
redisTemplate.opsForSet().add(generateStopKey(), String.valueOf(clue.getId()));
ClueTask task = clueTaskService.queryOngoingTaskByClueId(clue.getId(), clue.getClueType());
if (Objects.isNull(task)) {
return;
}
task.setState(TaskStateEnum.DEFEAT);
task.setCloseTime(LocalDateTime.now());
task.setReason(TaskDefeatTypeEnum.A);
if (fromTask) {
task.setReason(TaskDefeatTypeEnum.C);
}
boolean rpcSucess = rpcStopTask(task);
task.setRpcSuccess(rpcSucess);
clueTaskService.updateById(task);
}
@Override
@Transactional(rollbackFor = Exception.class)
public void forceStopTask(ClueTask task) {
Long clueId = task.getClueId();
FollowClue clue = followClueService.getById(clueId);
task.setState(TaskStateEnum.DEFEAT);
task.setCloseTime(LocalDateTime.now());
task.setReason(TaskDefeatTypeEnum.A);
boolean rpcSucess = rpcStopTask(task);
task.setRpcSuccess(rpcSucess);
clueTaskService.updateById(task);
if (Objects.nonNull(clue)) {
clue.setClueState(ClueStatusEnum.FAILURE);
clue.setCloseTime(LocalDateTime.now());
followClueService.updateById(clue);
redisTemplate.opsForSet().add(generateStopKey(), String.valueOf(task.getId()));
}
}
/**
* 当跟进待办结束（包括完成和逾期）
*
* @param clue
* @param overdue
*/
@Override
@Transactional(rollbackFor = Exception.class)
public void onFollowComplete(FollowClue clue, boolean overdue) {
ClueTask task = clueTaskService.queryOngoingTaskByClueId(clue.getId(), clue.getClueType());
if (!overdue && Objects.nonNull(task)) {
Integer times = Optional.ofNullable(task.getTimes()).orElse(0);
task.setTimes(times + 1);
clueTaskService.updateById(task);
}
}
/**
* 任务结束同步状态到跟进系统
*
* @param task
*/
@Override
@Transactional(rollbackFor = Exception.class)
public void syncEndTask(ClueTask task) {
if (TaskStateEnum.ONGOING.equals(task.getState())) {
return;
}
boolean res = rpcStopTask(task);
task.setRpcSuccess(res);
clueTaskService.updateById(task);
}
/**
* 更新任务
*
* @param list
* @param setting
*/
@Transactional(rollbackFor = Exception.class)
public void updateClue(List<FollowClue> list, List<SettingVO> setting) {
for (SettingVO vo : setting) {
final Integer unit = vo.getUnit();
final int value = Optional.ofNullable(vo.getDetailValue()).orElse(0);
SettingUnitEnum unitEnum = SettingUnitEnum.ofValue(unit);
if (SettingTypeEnum.FIRST_TRIGGER_TIME.getValue().equals(vo.getType())) {
if (Objects.nonNull(unitEnum) && value > 0) {
for (FollowClue clue : list) {
LocalDateTime originTime = clue.getOriginTime();
LocalDateTime newStartTime = calTime(originTime, unitEnum, value);
if (FollowTypeEnum.IR.equals(clue.getClueType())) {
newStartTime = calTime(originTime, unitEnum, value * -1);
}
if (LocalDate.now().isBefore(newStartTime.toLocalDate())) {
clue.setStartTime(newStartTime);
}
}
}
}
if (SettingTypeEnum.FAIL_TIME.getValue().equals(vo.getType())) {
if (Objects.nonNull(unitEnum) && value > 0) {
for (FollowClue clue : list) {
LocalDateTime originTime = clue.getOriginTime();
LocalDateTime newEndTime = calTime(originTime, unitEnum, value);
if (LocalDate.now().isBefore(newEndTime.toLocalDate())) {
clue.setEndTime(newEndTime);
}
}
}
}
}
followClueService.updateBatchById(list);
}
/**
* 更新服务号消息记录
*
* @param list
* @param vo
*/
@Transactional(rollbackFor = Exception.class)
public void updateNoticeRecord(List<FollowClue> list, SettingVO vo) {
List<Long> idList = list.stream().map(FollowClue::getId).collect(Collectors.toList());
List<FollowNoticeRecord> noticeList = followNoticeRecordService.list(Wrappers.<FollowNoticeRecord>lambdaQuery()
.eq(FollowNoticeRecord::getStatus, SendStatusEnum.NOT_SENT)
.in(FollowNoticeRecord::getClueId, idList)
);
Integer unit = vo.getUnit();
int value = Optional.ofNullable(vo.getDetailValue()).orElse(0);
SettingUnitEnum unitEnum = SettingUnitEnum.ofValue(unit);
if (Objects.isNull(unitEnum) || value <= 0) {
return;
}
for (FollowClue clue : list) {
for (FollowNoticeRecord noticeRecord : noticeList) {
if (clue.getId().equals(noticeRecord.getClueId())) {
LocalDateTime originTime = clue.getOriginTime();
LocalDateTime newSendTime = calTime(originTime, unitEnum, value);
if (FollowTypeEnum.IR.equals(clue.getClueType())) {
newSendTime = calTime(originTime, unitEnum, value * -1);
}
noticeRecord.setSendTime(DateUtil.localDateTime2Date(newSendTime));
}
}
}
followNoticeRecordService.updateBatchById(noticeList);
}
/**
* 线索成交
*
* @param originalData
*/
protected void finishClue(OriginalData originalData, FollowClue followClue) {
if (Objects.isNull(followClue)) {
return;
}
ClueTask clueTask = clueTaskService.queryOngoingTaskByClueId(followClue.getId(), followClue.getClueType());
if (Objects.isNull(clueTask)) {
return;
}
followClue.setClueState(ClueStatusEnum.COMPLETE);
clueTask.setCloseTime(LocalDateTime.now());
clueTask.setFinishUser(originalData.getUserId());
clueTask.setState(TaskStateEnum.COMPLETE);
StaffInfoDTO infoDTO = ehrRpcService.queryStaffInfo(originalData.getUserId());
if (Objects.nonNull(infoDTO)) {
clueTask.setFinishUserName(infoDTO.getName());
}
if (!originalData.getUserId().equals(clueTask.getFollowUser())) {
clueTask.setState(TaskStateEnum.DEFEAT);
clueTask.setReason(TaskDefeatTypeEnum.F);
}
clueTask.setFinishShop(originalData.getShopId());
followClue.setCloseTime(clueTask.getCloseTime());
followClueService.updateById(followClue);
redisTemplate.opsForSet().add(generateStopKey(), String.valueOf(clueTask.getId()));
boolean rpcSucess = rpcStopTask(clueTask);
clueTask.setRpcSuccess(rpcSucess);
clueTaskService.updateById(clueTask);
}
/**
* 生成任务实体
*
* @param originalData
* @return
*/
protected FollowClue createClueInfo(final OriginalData originalData, FollowTypeEnum followType, Customer customer) {
LocalDateTime originTime = DateUtil.date2LocalDate(originalData.getGenerateTime()).atStartOfDay();
final FollowClue pool = new FollowClue();
pool.setVin(customer.getFrameNo());
pool.setOriginTime(DateUtil.date2LocalDateTime(originalData.getGenerateTime()));
pool.setPlateNo(customer.getPlateNo());
pool.setClueState(ClueStatusEnum.WAITING);
pool.setClueType(followType);
pool.setBizId(originalData.getId());
Long shopId = originalData.getShopId();
if (Objects.nonNull(customer.getShopId())) {
shopId = customer.getShopId();
}
ShopDTO shop = oopService.shop(shopId);
if (Objects.nonNull(shop)) {
if (!BizTypeEnum.AFTER_SALE.getValue().equals(shop.getBizType())) {
if (Objects.nonNull(shop.getCasShopId())) {
shopId = shop.getCasShopId();
}
}
}
pool.setSuggestShopId(shopId);
pool.setGroupId(originalData.getGroupId());
settingBizService.querySettingByType(followType, SettingTypeEnum.FIRST_TRIGGER_TIME, originalData.getGroupId(), customer.getBrandId())
.ifPresent(r -> {
int detailValue = Optional.ofNullable(r.getDetailValue()).orElse(0);
if (FollowTypeEnum.IR.equals(pool.getClueType())) {
detailValue = detailValue * -1;
}
SettingUnitEnum unitEnum = Objects.requireNonNull(SettingUnitEnum.ofValue(r.getUnit()), "时间单位缺失");
LocalDateTime localDateTime = calTime(originTime, unitEnum, detailValue);
pool.setStartTime(localDateTime);
});
CustomerBaseInfo customerBaseInfo = customerBaseInfoService.queryById(customer.getBaseId());
if (Objects.nonNull(customerBaseInfo)) {
pool.setSuggestMobile(customerBaseInfo.getMobile());
}
settingBizService.querySettingByType(followType, SettingTypeEnum.FAIL_TIME, originalData.getGroupId(), customer.getBrandId())
.ifPresent(r -> {
int detailValue = Optional.ofNullable(r.getDetailValue()).orElse(0);
SettingUnitEnum unitEnum = Objects.requireNonNull(SettingUnitEnum.ofValue(r.getUnit()), "时间单位缺失");
LocalDateTime localDateTime = calTime(originTime, unitEnum, detailValue);
pool.setEndTime(localDateTime);
});
return pool;
}
protected FollowInitDTO creteFollowInitDTO(FollowClue followClue, ClueTask clueTask) {
Long customerId = null;
String customerName = null;
Long memberId = null;
Long brandId = COMMON_BRAND_ID;
String phone = followClue.getSuggestMobile();
if (StringUtils.isValid(followClue.getVin())) {
CustomerDetailDto customerDetailDto = customerBizService.queryByFrameNo(followClue.getVin(), followClue.getGroupId());
if (Objects.nonNull(customerDetailDto)) {
customerId = customerDetailDto.getId();
customerName = customerDetailDto.getName();
memberId = customerDetailDto.getMemberId();
phone = customerDetailDto.getMobile();
brandId = customerDetailDto.getBrandId();
}
}
final FollowInitDTO followInitDTO = FollowInitDTO.builder()
.businessType(BusinessTypeEnum.AS)
.type(DataTypeEnum.ofValue(clueTask.getType().getValue()))
.customerId(customerId)
.customerName(customerName)
.memberId(memberId)
.plateNo(followClue.getPlateNo())
.frameNo(followClue.getVin())
.contacts(phone)
.detailId(String.valueOf(followClue.getId()))
.generateTime(DateUtil.localDateTime2Date(clueTask.getBeginTime()))
.deadline(DateUtil.localDateTime2Date(clueTask.getDeadline()))
.groupId(clueTask.getGroupId())
.shopId(clueTask.getFollowShop())
.userId(clueTask.getFollowUser())
.userName(clueTask.getFollowUserName())
.bizId(followClue.getVin())
.followDuration(Duration.ofHours(36L))
.build();
ShopDTO shop = oopService.shop(clueTask.getFollowShop());
if (Objects.nonNull(shop)) {
followInitDTO.setShopName(shop.getShopName());
}
// 除事故车以外，其他待办跟进时长统一配置
settingBizService.querySettingByType(FollowTypeEnum.OT, SettingTypeEnum.EFFECTIVE_TIME, clueTask.getGroupId(), brandId)
.ifPresent(r -> {
Integer unit = r.getUnit();
int detailValue = Optional.ofNullable(r.getDetailValue()).orElse(0);
Duration duration = transferDuration(detailValue, unit);
BV.notNull(duration, () -> "设置有误，周期计算不成功");
followInitDTO.setFollowDuration(duration);
});
Map<String, String> noteMap = createNoteMap(followClue);
followInitDTO.setNoteMap(noteMap);
return followInitDTO;
}
protected FollowInitDTO creteRedistributionFollowInitDTO(FollowClue followClue, ClueTask clueTask) {
final LocalDateTime nextTime = clueTask.getBeginTime();
final FollowInitDTO followInitDTO = creteFollowInitDTO(followClue, clueTask);
followInitDTO.setGenerateTime(DateUtil.localDateTime2Date(nextTime));
Long brandId = COMMON_BRAND_ID;
Customer customer = customerService.queryByFrameNo(followClue.getVin(), followClue.getGroupId());
if (Objects.nonNull(customer)) {
brandId = customer.getBrandId();
}
settingBizService.querySettingByType(FollowTypeEnum.OT, SettingTypeEnum.EFFECTIVE_TIME, clueTask.getGroupId(), brandId)
.ifPresent(r -> {
Integer unit = r.getUnit();
int detailValue = Optional.ofNullable(r.getDetailValue()).orElse(0);
Duration duration = transferDuration(detailValue, unit);
BV.notNull(duration, () -> "设置有误，周期计算不成功");
followInitDTO.setFollowDuration(duration);
});
Map<String, String> noteMap = createNoteMap(followClue);
followInitDTO.setNoteMap(noteMap);
return followInitDTO;
}
/**
* 生成消息推送
*
* @param cluePool
* @param customerId
*/
protected void createFirstNotice(final FollowClue cluePool, final Long customerId, final Long brandId) {
if (!cluePool.getEndTime().isAfter(cluePool.getStartTime()) || !cluePool.getEndTime().isAfter(LocalDateTime.now())) {
return;
}
final FollowNoticeRecord record = new FollowNoticeRecord();
record.setClueId(cluePool.getId());
record.setFollowType(cluePool.getClueType());
record.setCustomerId(customerId);
record.setStatus(SendStatusEnum.NOT_SENT);
settingBizService.querySettingByType(cluePool.getClueType(), SettingTypeEnum.FIRST_NOTICE_TIME, cluePool.getGroupId(), brandId)
.ifPresent(r -> {
int detailValue = Optional.ofNullable(r.getDetailValue()).orElse(0);
if (FollowTypeEnum.IR.equals(cluePool.getClueType())) {
detailValue = detailValue * -1;
}
SettingUnitEnum unitEnum = Objects.requireNonNull(SettingUnitEnum.ofValue(r.getUnit()), "时间单位缺失");
LocalDateTime localDateTime = calTime(cluePool.getOriginTime(), unitEnum, detailValue);
record.setSendTime(DateUtil.localDateTime2Date(localDateTime));
});
record.setCreateTime(new Date());
followNoticeRecordService.save(record);
}
protected boolean rpcStopTask(ClueTask clueTask) {
TaskDefeatTypeEnum reason = clueTask.getReason();
if (TaskDefeatTypeEnum.B.equals(reason) || TaskDefeatTypeEnum.C.equals(reason)) {
return true;
}
ClueStopDTO clueStopDTO = new ClueStopDTO();
clueStopDTO.setType(DataTypeEnum.ofValue(clueTask.getType().getValue()));
clueStopDTO.setBusinessType(BusinessTypeEnum.AS);
if (TaskStateEnum.DEFEAT.equals(clueTask.getState())) {
clueStopDTO.setTermination(Boolean.TRUE);
if (TaskDefeatTypeEnum.A.equals(reason)) {
clueStopDTO.setReason(TerminationReason.ABANDON);
}
if (TaskDefeatTypeEnum.F.equals(reason)) {
clueStopDTO.setReason(TerminationReason.ANOTHER);
}
if (TaskDefeatTypeEnum.D.equals(reason)) {
clueStopDTO.setReason(TerminationReason.ROLE_CHANGE);
}
}
clueStopDTO.setDetailId(String.valueOf(clueTask.getClueId()));
clueStopDTO.setShopId(clueTask.getFinishShop());
ShopDTO shop = oopService.shop(clueTask.getFinishShop());
if (Objects.nonNull(shop)) {
clueStopDTO.setShopName(shop.getShortName());
}
clueStopDTO.setCompleteTime(DateUtil.localDateTime2Date(clueTask.getCloseTime()));
clueStopDTO.setGroupId(clueTask.getGroupId());
clueStopDTO.setUserId(clueTask.getFollowUser());
clueStopDTO.setUserName(clueTask.getFollowUserName());
return shirasawaRpcService.stopTask(clueStopDTO);
}
protected ClueTask createNewTask(FollowClue followClue) {
final FollowTypeEnum followTypeEnum = followClue.getClueType();
final ClueTask clueTask = new ClueTask();
clueTask.setClueId(followClue.getId());
clueTask.setType(followTypeEnum);
clueTask.setBeginTime(followClue.getStartTime());
clueTask.setRedistribution(Boolean.FALSE);
clueTask.setDeadline(followClue.getEndTime());
clueTask.setState(TaskStateEnum.ONGOING);
clueTask.setGroupId(followClue.getGroupId());
Long userId = null;
Long shopId = null;
if (StringUtils.isValid(followClue.getVin())) {
Customer customer = customerService.queryByFrameNo(followClue.getVin(), followClue.getGroupId());
if (Objects.nonNull(customer)) {
userId = customer.getAdviserId();
shopId = customer.getShopId();
ShopDTO shop = oopService.shop(shopId);
if (Objects.isNull(shop)) {
shopId = followClue.getSuggestShopId();
}
}
}
if (Objects.isNull(shopId)) {
shopId = followClue.getSuggestShopId();
}
clueTask.setFollowShop(shopId);
clueTask.setFollowUser(userId);
clueTask.setVersion(2);
return clueTask;
}
protected void fillTaskUser(ClueTask clueTask, List<PostUserDTO> userByRole) {
Long userId = clueTask.getFollowUser();
if (Objects.nonNull(userId)) {
for (PostUserDTO dto : userByRole) {
if (dto.getUserId().equals(clueTask.getFollowUser())) {
clueTask.setFollowUserName(dto.getUserName());
break;
}
}
}
if (StringUtils.isEmpty(clueTask.getFollowUserName())) {
userId = null;
}
if (Objects.isNull(userId)) {
int randomIndex = new Random().nextInt(userByRole.size());
PostUserDTO userDTO = userByRole.get(randomIndex);
clueTask.setFollowUser(userDTO.getUserId());
clueTask.setFollowUserName(userDTO.getUserName());
}
}
protected Map<String, String> createNoteMap(FollowClue followClue) {
Map<String, String> dynamicMap = new HashMap<>();
if (Objects.nonNull(followClue)) {
FollowTypeEnum clueType = followClue.getClueType();
String name = "-";
CustomerDetailDto vo = customerBizService.queryByFrameNo(followClue.getVin(), followClue.getGroupId());
if (Objects.nonNull(vo)) {
name = StringUtils.isValid(vo.getName()) ? vo.getName() : "-";
}
dynamicMap.put("name", name);
dynamicMap.put("state", "1");
dynamicMap.put("plateNo", StringUtils.isValid(followClue.getPlateNo()) ? followClue.getPlateNo() : "-");
if (FollowTypeEnum.FM.equals(clueType)) {
dynamicMap.put("buyDate", DateUtil.getStringDateShort(vo.getBuyDate(), "-"));
dynamicMap.put("expirTime", DateUtil.getStringDateShort(DateUtil.localDateTime2Date(followClue.getEndTime()), "-"));
} else if (FollowTypeEnum.RM.equals(clueType)) {
dynamicMap.put("currentMileage", Optional.ofNullable(vo.getCurrentMileage()).map(String::valueOf).orElse("-"));
dynamicMap.put("arrivalTime", DateUtil.getStringDateShort(vo.getArrivalTime(), "-"));
} else if (FollowTypeEnum.IR.equals(clueType)) {
dynamicMap.put("expirTime", DateUtil.getStringDateShort(DateUtil.localDateTime2Date(followClue.getOriginTime()), "-"));
dynamicMap.put("insComName", "-");
} else if (FollowTypeEnum.AC.equals(clueType)) {
dynamicMap.put("insComName", "-");
}
}
return dynamicMap;
}
protected void createSecondaryTask(FollowClue clue, Long userId) {
ClueTask redistributionTask = new ClueTask();
redistributionTask.setClueId(clue.getId());
redistributionTask.setType(clue.getClueType());
redistributionTask.setBeginTime(LocalDate.now().plusDays(1L).atStartOfDay());
redistributionTask.setRedistribution(Boolean.TRUE);
redistributionTask.setDeadline(clue.getEndTime());
redistributionTask.setState(TaskStateEnum.ONGOING);
redistributionTask.setFollowUser(userId);
redistributionTask.setFollowShop(clue.getSuggestShopId());
StaffInfoDTO staffInfoDTO = ehrRpcService.queryStaffInfo(userId);
if (Objects.nonNull(staffInfoDTO)) {
redistributionTask.setFollowUserName(staffInfoDTO.getName());
}
redistributionTask.setGroupId(clue.getGroupId());
redistributionTask.setVersion(2);
clueTaskService.save(redistributionTask);
FollowInitDTO followInitDTO = creteRedistributionFollowInitDTO(clue, redistributionTask);
shirasawaRpcService.changeFollowData(followInitDTO, redistributionTask.getBeginTime().toLocalDate());
followClueService.updateById(clue);
}
protected String generateStopKey() {
return String.format("%s:%s", getClueChangeKeyPrefix(), "STOP");
}
}