PubFollowStrategy.java
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package cn.fw.valhalla.service.bus.follow.strategy.impl;
import cn.fw.shirasawa.sdk.enums.BusinessTypeEnum;
import cn.fw.shirasawa.sdk.enums.DataTypeEnum;
import cn.fw.shirasawa.sdk.enums.TerminationReason;
import cn.fw.valhalla.common.utils.DateUtil;
import cn.fw.valhalla.domain.db.OriginalData;
import cn.fw.valhalla.domain.db.follow.ClueTask;
import cn.fw.valhalla.domain.db.follow.FollowClue;
import cn.fw.valhalla.domain.db.pub.PubCluePool;
import cn.fw.valhalla.domain.dto.CustomerDetailDto;
import cn.fw.valhalla.domain.enums.*;
import cn.fw.valhalla.domain.vo.setting.SettingVO;
import cn.fw.valhalla.rpc.ehr.EhrRpcService;
import cn.fw.valhalla.rpc.ehr.dto.StaffInfoDTO;
import cn.fw.valhalla.rpc.oop.OopService;
import cn.fw.valhalla.rpc.oop.dto.ShopDTO;
import cn.fw.valhalla.rpc.shirasawa.ShirasawaRpcService;
import cn.fw.valhalla.rpc.shirasawa.dto.ClueStopDTO;
import cn.fw.valhalla.rpc.shirasawa.dto.FollowInitDTO;
import cn.fw.valhalla.service.bus.cust.CustomerBizService;
import cn.fw.valhalla.service.bus.follow.strategy.FollowStrategy;
import cn.fw.valhalla.service.bus.setting.SettingBizService;
import cn.fw.valhalla.service.data.ClueTaskService;
import cn.fw.valhalla.service.data.PubCluePoolService;
import com.baomidou.mybatisplus.core.toolkit.Wrappers;
import lombok.Getter;
import lombok.extern.slf4j.Slf4j;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.beans.factory.annotation.Value;
import org.springframework.data.redis.core.StringRedisTemplate;
import org.springframework.stereotype.Component;
import org.springframework.transaction.annotation.Transactional;
import java.time.Duration;
import java.time.LocalDateTime;
import java.util.*;
import static cn.fw.common.businessvalidator.Validator.BV;
import static cn.fw.valhalla.service.bus.setting.strategy.SettingStrategy.COMMON_BRAND_ID;
/**
* 公共池线索跟进
*
* @author : kurisu
* @version : 1.0
* @className : PubFollowStrategy
* @description : 公共池线索跟进
* @date : 2023-03-21 16:52
*/
@Slf4j
@Component
public class PubFollowStrategy implements FollowStrategy {
private final PubCluePoolService pubCluePoolService;
private final ClueTaskService clueTaskService;
private final CustomerBizService customerBizService;
private final ShirasawaRpcService shirasawaRpcService;
private final OopService oopService;
private final SettingBizService settingBizService;
private final EhrRpcService ehrRpcService;
private final StringRedisTemplate redisTemplate;
@Value("${spring.cache.custom.global-prefix}:follow:clue:change:STOP")
@Getter
private String clueChangeKey;
@Autowired
public PubFollowStrategy(final PubCluePoolService pubCluePoolService,
final ClueTaskService clueTaskService,
final CustomerBizService customerBizService,
final ShirasawaRpcService shirasawaRpcService,
final OopService oopService,
final SettingBizService settingBizService,
final EhrRpcService ehrRpcService,
final StringRedisTemplate redisTemplate) {
this.pubCluePoolService = pubCluePoolService;
this.clueTaskService = clueTaskService;
this.customerBizService = customerBizService;
this.shirasawaRpcService = shirasawaRpcService;
this.oopService = oopService;
this.settingBizService = settingBizService;
this.ehrRpcService = ehrRpcService;
this.redisTemplate = redisTemplate;
}
@Override
public FollowTypeEnum getFollowType() {
return FollowTypeEnum.PL;
}
/**
* 公共池线索跟进此方法无效
*
* @param originalData
* @return
*/
@Override
public boolean origin2task(final OriginalData originalData) {
// 公共池线索不存在这种场景
return false;
}
/**
* 公共池线索跟进此方法无效
*
* @param followClue
* @return
*/
@Override
public void startClue(final FollowClue followClue) {
// 公共池线索不存在这种场景
}
@Override
public void settingChanged(List<SettingVO> setting, Long groupId) {
// 更改设置不影响公共池线索跟进
}
@Override
public void forceStopClue(final FollowClue clue, final boolean fromTask) {
// 公共池线索不存在这种场景
}
@Transactional(rollbackFor = Exception.class)
public void startClue(final PubCluePool pubClue) {
ClueTask clueTask = new ClueTask();
clueTask.setClueId(pubClue.getId());
clueTask.setType(getFollowType());
clueTask.setBeginTime(pubClue.getStartTime().atStartOfDay());
clueTask.setRedistribution(Boolean.FALSE);
clueTask.setDeadline(pubClue.getDeadline().atStartOfDay());
clueTask.setState(TaskStateEnum.ONGOING);
clueTask.setGroupId(pubClue.getGroupId());
clueTask.setFollowShop(pubClue.getShopId());
clueTask.setFollowUser(pubClue.getAdviserId());
clueTask.setFollowUserName(pubClue.getAdviserName());
clueTask.setVersion(2);
clueTaskService.save(clueTask);
final FollowInitDTO followInitDTO = creteFollowInitDTO(pubClue, clueTask);
shirasawaRpcService.createFollowData(followInitDTO);
}
@Transactional(rollbackFor = Exception.class)
public void clueConvertSuccess(final PubCluePool pubClue) {
pubClue.setState(PublicClueStateEnum.COMPLETE);
pubClue.setCloseTime(LocalDateTime.now());
ClueTask clueTask = clueTaskService.queryOngoingTaskByClueId(pubClue.getId(), FollowTypeEnum.PL);
if (Objects.nonNull(clueTask)) {
clueTask.setCloseTime(LocalDateTime.now());
clueTask.setFinishUser(pubClue.getAdviserId());
StaffInfoDTO infoDTO = ehrRpcService.queryStaffInfo(pubClue.getAdviserId());
if (Objects.nonNull(infoDTO)) {
clueTask.setFinishUserName(infoDTO.getName());
}
clueTask.setState(TaskStateEnum.COMPLETE);
clueTask.setFinishShop(pubClue.getShopId());
boolean rpcSucess = rpcStopTask(clueTask);
clueTask.setRpcSuccess(rpcSucess);
clueTaskService.updateById(clueTask);
redisTemplate.opsForSet().add(getClueChangeKey(), String.valueOf(clueTask.getId()));
}
pubCluePoolService.updateById(pubClue);
}
@Transactional(rollbackFor = Exception.class)
public void clueConvertFailed(final PubCluePool pubClue, Long userId, Long shopId) {
pubClue.setState(PublicClueStateEnum.DEFEAT);
pubClue.setCloseTime(LocalDateTime.now());
pubClue.setDefeatReason(TaskDefeatTypeEnum.F);
ClueTask clueTask = clueTaskService.queryOngoingTaskByClueId(pubClue.getId(), FollowTypeEnum.PL);
if (Objects.nonNull(clueTask)) {
clueTask.setCloseTime(LocalDateTime.now());
clueTask.setFinishUser(pubClue.getAdviserId());
StaffInfoDTO infoDTO = ehrRpcService.queryStaffInfo(userId);
if (Objects.nonNull(infoDTO)) {
clueTask.setFinishUserName(infoDTO.getName());
}
clueTask.setState(TaskStateEnum.DEFEAT);
clueTask.setReason(TaskDefeatTypeEnum.F);
clueTask.setFinishShop(shopId);
boolean rpcSucess = rpcStopTask(clueTask);
clueTask.setRpcSuccess(rpcSucess);
clueTaskService.updateById(clueTask);
redisTemplate.opsForSet().add(getClueChangeKey(), String.valueOf(clueTask.getId()));
}
pubCluePoolService.updateById(pubClue);
}
/**
* 审批而来的数据
*
* @param vin
* @param groupId
*/
@Transactional(rollbackFor = Exception.class)
public void clueConvertFailedFromFlow(final String vin, final Long groupId) {
PubCluePool cluePool = pubCluePoolService.getOne(Wrappers.<PubCluePool>lambdaQuery()
.eq(PubCluePool::getVin, vin)
.eq(PubCluePool::getGroupId, groupId)
, false);
if (Objects.isNull(cluePool)) {
return;
}
Long clueId = cluePool.getId();
ClueTask clueTask = clueTaskService.queryOngoingTaskByClueId(clueId, FollowTypeEnum.PL);
if (Objects.nonNull(clueTask)) {
clueTask.setCloseTime(LocalDateTime.now());
clueTask.setState(TaskStateEnum.DEFEAT);
clueTask.setReason(TaskDefeatTypeEnum.A);
boolean rpcSucess = rpcStopTask(clueTask);
clueTask.setRpcSuccess(rpcSucess);
clueTaskService.updateById(clueTask);
redisTemplate.opsForSet().add(getClueChangeKey(), String.valueOf(clueTask.getId()));
}
if (PublicClueStateEnum.ONGOING.equals(cluePool.getState())) {
cluePool.setState(PublicClueStateEnum.DEFEAT);
cluePool.setCloseTime(LocalDateTime.now());
cluePool.setDefeatReason(TaskDefeatTypeEnum.A);
pubCluePoolService.updateById(cluePool);
}
}
@Override
@Transactional(rollbackFor = Exception.class)
public void onRoleChangeCloseTask(final ClueTask task) {
task.setState(TaskStateEnum.DEFEAT);
task.setCloseTime(LocalDateTime.now());
task.setReason(TaskDefeatTypeEnum.D);
boolean rpcSucess = rpcStopTask(task);
if (!rpcSucess) {
log.info("跟进系统终止任务失败");
}
task.setRpcSuccess(rpcSucess);
clueTaskService.updateById(task);
redisTemplate.opsForSet().add(getClueChangeKey(), String.valueOf(task.getId()));
}
@Override
public void forceStopTask(final ClueTask task) {
// 公共池线索不存在这种场景
}
/**
* 维护跟进次数
*
* @param clue 虚拟的跟进线索[只有id 和类型 其他信息没有]
* @param overdue
*/
@Override
public void onFollowComplete(final FollowClue clue, final boolean overdue) {
ClueTask task = clueTaskService.queryOngoingTaskByClueId(clue.getId(), FollowTypeEnum.PL);
if (!overdue && Objects.nonNull(task)) {
Integer times = Optional.ofNullable(task.getTimes()).orElse(0);
task.setTimes(times + 1);
clueTaskService.updateById(task);
}
}
@Override
public void syncEndTask(final ClueTask task) {
if (TaskStateEnum.ONGOING.equals(task.getState())) {
return;
}
boolean res = rpcStopTask(task);
task.setRpcSuccess(res);
clueTaskService.updateById(task);
}
@Override
@Transactional(rollbackFor = Exception.class)
public void closeTask(final ClueTask task) {
final Long clueId = task.getClueId();
PubCluePool pubCluePool = pubCluePoolService.getById(clueId);
BV.notNull(pubCluePool, () -> "公共池跟进线索不存在: " + clueId);
task.setState(TaskStateEnum.DEFEAT);
task.setCloseTime(task.getDeadline().minusSeconds(1L));
task.setReason(TaskDefeatTypeEnum.C);
boolean rpcSucess = rpcStopTask(task);
if (!rpcSucess) {
log.info("跟进系统终止任务失败");
}
task.setRpcSuccess(rpcSucess);
clueTaskService.updateById(task);
pubCluePool.setCloseTime(task.getCloseTime());
pubCluePool.setState(PublicClueStateEnum.DEFEAT);
pubCluePool.setDefeatReason(task.getReason());
pubCluePoolService.updateById(pubCluePool);
customerBizService.pubTaskEndAbandon(pubCluePool);
redisTemplate.opsForSet().add(getClueChangeKey(), String.valueOf(task.getId()));
}
private boolean rpcStopTask(ClueTask clueTask) {
ClueStopDTO clueStopDTO = new ClueStopDTO();
clueStopDTO.setType(DataTypeEnum.ofValue(clueTask.getType().getValue()));
clueStopDTO.setBusinessType(BusinessTypeEnum.AS);
clueStopDTO.setDetailId(String.valueOf(clueTask.getClueId()));
clueStopDTO.setShopId(clueTask.getFinishShop());
ShopDTO shop = oopService.shop(clueTask.getFinishShop());
if (Objects.nonNull(shop)) {
clueStopDTO.setShopName(shop.getShortName());
}
clueStopDTO.setCompleteTime(DateUtil.localDateTime2Date(clueTask.getCloseTime()));
clueStopDTO.setGroupId(clueTask.getGroupId());
clueStopDTO.setUserId(clueTask.getFollowUser());
clueStopDTO.setUserName(clueTask.getFollowUserName());
clueStopDTO.setReason(TerminationReason.ABANDON);
if (TaskStateEnum.DEFEAT.equals(clueTask.getState())) {
clueStopDTO.setTermination(Boolean.TRUE);
if (TaskDefeatTypeEnum.A.equals(clueTask.getReason())) {
clueStopDTO.setReason(TerminationReason.ABANDON);
}
if (TaskDefeatTypeEnum.F.equals(clueTask.getReason())) {
clueStopDTO.setReason(TerminationReason.ANOTHER);
}
if (TaskDefeatTypeEnum.D.equals(clueTask.getReason())) {
clueStopDTO.setReason(TerminationReason.ROLE_CHANGE);
}
}
return shirasawaRpcService.stopTask(clueStopDTO);
}
private FollowInitDTO creteFollowInitDTO(PubCluePool pubClue, ClueTask clueTask) {
CustomerDetailDto customerDetailDto = customerBizService.queryByFrameNo(pubClue.getVin(), pubClue.getGroupId());
BV.notNull(customerDetailDto, () -> "档案信息有误");
final FollowInitDTO followInitDTO = FollowInitDTO.builder()
.businessType(BusinessTypeEnum.AS)
.type(DataTypeEnum.ofValue(getFollowType().getValue()))
.customerId(customerDetailDto.getId())
.customerName(customerDetailDto.getName())
.memberId(customerDetailDto.getMemberId())
.plateNo(customerDetailDto.getPlateNo())
.frameNo(pubClue.getVin())
.contacts(customerDetailDto.getMobile())
.detailId(String.valueOf(clueTask.getClueId()))
.generateTime(DateUtil.localDateTime2Date(clueTask.getBeginTime()))
.deadline(DateUtil.localDateTime2Date(clueTask.getDeadline()))
.groupId(clueTask.getGroupId())
.shopId(clueTask.getFollowShop())
.userId(clueTask.getFollowUser())
.userName(clueTask.getFollowUserName())
.bizId(pubClue.getVin())
.followDuration(Duration.ofHours(36L))
.build();
followInitDTO.setShopName(pubClue.getShopName());
Optional<SettingVO> setting = settingBizService.querySettingByType(FollowTypeEnum.OT, SettingTypeEnum.EFFECTIVE_TIME, clueTask.getGroupId(), COMMON_BRAND_ID);
setting.ifPresent(r -> {
Integer unit = r.getUnit();
int detailValue = Optional.ofNullable(r.getDetailValue()).orElse(0);
Duration duration = transferDuration(detailValue, unit);
BV.notNull(duration, () -> "设置有误，周期计算不成功");
followInitDTO.setFollowDuration(duration);
});
Map<String, String> noteMap = createNoteMap(pubClue, customerDetailDto);
followInitDTO.setNoteMap(noteMap);
return followInitDTO;
}
private Map<String, String> createNoteMap(PubCluePool pubClue, CustomerDetailDto detailDto) {
Map<String, String> dynamicMap = new HashMap<>();
if (Objects.nonNull(pubClue)) {
int count = Optional.ofNullable(detailDto.getArrivalCount()).orElse(0);
Date buyDate = detailDto.getBuyDate();
Date expires = detailDto.getInsuranceExpires();
String name = detailDto.getName();
String vin = pubClue.getVin();
String plate = detailDto.getPlateNo();
String arrivalCount = String.valueOf(count);
String defeatCount = "0";
String vehicleAge = String.valueOf(Math.abs(DateUtil.sub(buyDate, new Date(), "y")));
String _buyDate = DateUtil.getStringDateShort(buyDate);
String insuranceExpires = DateUtil.getStringDateShort(expires);
dynamicMap.put("name", name);
dynamicMap.put("vin", vin);
dynamicMap.put("plate", plate);
dynamicMap.put("arrivalCount", arrivalCount);
dynamicMap.put("defeatCount", defeatCount);
dynamicMap.put("vehicleAge", vehicleAge + "年");
dynamicMap.put("buyDate", _buyDate);
dynamicMap.put("insuranceExpires", insuranceExpires);
}
return dynamicMap;
}
}